CCA Referral Specialist + Administrative Assistant

Child Care Aware of ND Referral Specialist & Administrative Assistant Reports to: SEEC Director of Student Services Term: Twelve-month position; Full time: 40 hours per week Monday to Friday; 8:00am to 4:30pm and other times to reach agency goals or job duties. Salary Range: $42,000-45,000 Benefits: Eligible for benefits. 13 paid holidays, + sick and vacation leave, ND state retirement (TFFR or ND PERS), employer health insurance contribution of 82% for employee, HSA option. Position Overview: Join our dynamic team at the South East Education Cooperative, a nonprofit organization dedicated to advancing education in North Dakota. We collaborate closely with K-12 school districts and early childhood providers, fostering innovation and collaboration through quality services and visionary leadership. This position will support the overall goals, objectives and strategies of the South East Education Cooperative, and represent SEEC in a positive way to staff, visitors, member schools, child care programs/providers and community members. This position will require excellent customer service and communication skills, along with the ability to collaboratively work across multiple teams. Position Accountabilities, Responsibilities and Essential Functions A critical part of every position is achieving the goals set for the position while delivering high levels of satisfaction to internal and external stakeholders. This is realized by building positive internal individual and team relationships, positive relationships with external partners and exhibiting behaviors that contribute to the success of short and long-term goals of the agency. These behaviors include a focus on timely completion and high quality of work (with or without supervision) while following all legal, compliance, departmental, documentation, safety, timelines, program and other standards per company policies and procedures. Position requires close collaboration with Director of Student Services, SEEC employees, child care programs/providers, member schools, stakeholders, families, other Regional Education Associations, and visitors. Performance is equally a function of goal attainment; timely and accurate completion of assignments; building positive internal and external relationships; and planning, communicating, and coordinating work to avoid last minute confusion and adherence legal/compliance guidelines and policies/procedures. Significant Job Duties 50% Child Care Referral Services 20% SEEC Medicaid Consortium Administrative Assistant 20% General SEEC Administrative Assistant 5% Professional Development 5% Sustain Long-Term Viability and Growth Essential Skills, Experience and Expertise: Education: High School Diploma/GED or Associates Degree; Prefer Bachelor's Degree Experience: One to three years of experience working in an office setting delivering services to a variety of stakeholders, early childhood experience would be beneficial but not required Interpersonal and Communication Skills: Requires excellent customer service and interpersonal communication skills. Able to effectively collaborate with diverse groups and develop high performing teams; yet smoothly manages individual and group conflicts. Action-oriented; Handles last-minute pressure and keeps calm when faced with competing demands and priorities. Attention to Detail and excellent organization skills required. Confidentiality: Requires proper protection, handling, storage and disposal of confidential and personally identifiable information (PII). Presentations/Speaking skills: Can develop and deliver presentations to a variety of stakeholders. Math Skills: Adept at addition, subtraction, multiplication, division, percentages, fractions and basic descriptive statistics. Reading and Writing Skills: College Level: Requires analysis, synthesis and evaluation skills in a variety of areas per Bloom's taxonomy. Driver's License: Required. Use of software and office equipment: Ability to use smart phones and tablets, cloud based and internet apps, standard office equipment (copier, fax, etc.), computers, Office 365, other specialized software and the internet. Working knowledge of Word, Excel and PowerPoint to create and alter documentations, forms, presentations and graphs. Able to retrieve / store documents on computer (desktop/laptop), shared site or on cloud based service. Physical Demands and Work Environment: Interaction levels with others: Requires high levels of interaction with others internal and external to the agency. Position requires limited amount of travel within the North Dakota and beyond to fulfill job goals. Ability to work under pressure and deadlines while maintaining professional demeanor. Sit / Stand / Walk / Stoop: Up to 8 hours a day for each activity individually or combined. Use of Phone/ Computer /Software / Office Equipment: Up to 8 hours a day for each activity individually or combined. Climb / Pull / Lift: Up to 8 hours a day for each activity individually or combined. Move and lift up to 25 pounds. Temperatures ranges for work environment: Mostly a typical office environment with temperatures of 60-85F but can experience temperatures from -40 F to 110F when performing tasks outside of office. Noise: Noise levels reflect typical office environment and may require hearing protection when using certain equipment or entering certain areas. Hazardous Conditions or Chemicals Exposure: Exposure to small quantities of hazardous chemicals found in office supplies such as toner, glues, etc. Special Position Requirements Travel: Low travel; primarily within North Dakota. Clothing: Professional attire that creates positive impression on staff, stakeholders, Board Members and funding or partner organizations. Background Check: Pass a background check.