(USA) Member Specialist

Sam's Club #4799 7147 Greenback Ln Citrus Heights, CA 95621-5526 4 open positions

R-2486440

$19.00 - $27.00/hr* Shifts may vary Position Summary Provides member service. Maintains the checkout area. Resolves member issues and concerns. Promotes Sam's Club products and services. Provides guidance and support to members regarding self‑service technology. Processes member purchases. Assists with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types. Follows company safety standards, procedures, and guidelines, including conducting safety sweeps. Follows proper procedures for handling merchandise. Corrects and reports unsafe situations to facility management. Maintains entrance areas, acknowledges members, verifies membership cards, and identifies member needs. Assists members with purchasing decisions and locating merchandise. Promotes the company's products and services. Zones the area, arranges and organizes merchandise, assists members with transporting items, and maintains a safe shopping environment. Maintains exit areas, reviews member receipts, acknowledges the member, and assists with securing and safeguarding Sam's Club assets by observing and communicating potential criminal activity. Maintains paperwork, logs, and other required documentation. Executes emergency response procedures and ensures compliance with company security and safety practices. Assists with training of Member Frontline Services associates on company processes and procedures. Teaches new technology and tool functionality. Delivers new program rollout training and provides continuous learning and process improvement opportunities. Ensures area of responsibility is maintained in accordance with company policies and procedures by properly handling returns, zoning, arranging and organizing merchandise, and identifying shrink and damages. Minimum Qualifications Retail experience including operating front‑end equipment (e.g., cash register). Working with mobile retail applications. Preferred Qualifications No specific preferred qualifications listed. Primary Location CITRUS HEIGHTS, CA 95621-5526, United States of America Benefits

• Health benefits include medical, vision, and dental coverage.
• Financial benefits include 401(k), stock purchase, and company‑paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO and/or PPTO can be used for vacation, sick leave, holidays, or other purposes. Amount depends on job classification and length of employment. Meets or exceeds paid sick leave laws where applicable. For information about PTO, see .
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full‑time and part‑time associates. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are paid in full by Walmart. *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid at rates ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Workplace Policies Walmart and Sam's Club maintain a drug‑free workplace and enforce a zero‑tolerance policy for the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. #J-18808-Ljbffr Walmart