Small Projects Service Manager

Are you an experienced Electrician, Electrical Foreman, or Service Manager ready to grow your project management skills with a fast-paced, high-performing team?

This is your opportunity to join a rapidly growing company where you can take ownership of projects, make decisions, and get things done without corporate red tape.

If you know the electrical trade, enjoy keeping multiple projects moving, and want to grow your project management skills with a small, high-performing team where your contributions matter, this is your opportunity.

Electrical Special Projects Service Manager – Your Job Duties
As the Electrical Special Projects Service Manager, you will oversee approximately three projects at a time, each with crews of 2–3 electricians. You will manage small electrical projects, office tenant improvements (TIs), resource allocation, annual inspections, and service calls, ensuring work is completed on time, on budget, and to a high standard.

Lead and oversee a field crew of 4 to 6 Electricians and Service Technicians, including scheduling work, directing daily activities, monitoring productivity, and providing technical guidance.

Manage electrical service calls, work orders, and small electrical projects from the initial customer request through completion and billing.

Schedule and coordinate field technicians, manpower, equipment, and materials to keep projects on track and customers taken care of.

Serve as the technical point of escalation for field technicians, troubleshooting complex electrical and special hazard fire alarm system issues and helping the team find solutions.

Oversee service and project work involving electrical installations, troubleshooting, special hazard fire alarm systems, testing, inspections, and fire suppression system interfaces.

Prepare and review estimates for electrical service work and special projects, including labor, materials, and project costs.

Monitor job costs, labor hours, material expenses, and profitability to ensure projects stay within budget.

Manage change orders, review completed work orders, and ensure accurate and timely customer billing.

Work directly with customers to coordinate service needs, communicate project status, resolve issues, and identify additional service and project opportunities.

Coordinate with project managers, general contractors, engineers, vendors, and other trades to keep work moving and resolve jobsite challenges.

Review electrical drawings, schematics, technical specifications, and project requirements to support field installations and troubleshooting.

Ensure field work meets applicable electrical codes, fire alarm requirements, safety standards, and quality expectations.

Maintain accurate service records, project documentation, inspection reports, and job status updates.

Identify opportunities to improve scheduling, field productivity, customer service, and overall service department operations.

Electrical Special Projects Service Manager – Required Skills, Experience & Team Fit
You have:

Prior hands on electrical field experience as an Electrician, Lead Electrician, Electrical Foreman, or Electrical Service Technician. You know the trade because you have done the work yourself.

Prior experience managing electrical service calls, small electrical projects, work orders, technician schedules, and customer requests from start to finish.

Prior experience leading and overseeing a field crew, including scheduling, directing work, troubleshooting, and holding technicians accountable for quality and productivity.

Hands on field experience with special hazard fire alarm systems, including system components, troubleshooting, testing, inspections, and coordination with fire suppression systems.

Experience estimating electrical service work and projects, including labor and materials, managing project budgets, monitoring job profitability, and coordinating change orders.

Strong electrical troubleshooting knowledge and the ability to help field technicians diagnose problems and determine practical solutions.

Experience managing customer relationships, resolving service issues, and communicating directly with customers and contractors.

Ability to read and interpret electrical schematics, wiring diagrams, construction drawings, and technical specifications.

Working knowledge of electrical codes, fire alarm requirements, and applicable jobsite safety practices.

Experience using service management software, scheduling tools, estimating systems, and Microsoft Office.

Strong organization and follow through. You can juggle multiple jobs, technicians, and customer requests without letting things fall through the cracks.

A hands on, get it done mentality. You are comfortable making decisions, taking ownership, and figuring things out without layers of management.

Comfort working in a fast moving, growing company where priorities change, things move quickly, and everyone pitches in to get the job done.

You might have (desired, not required):

NICET Level II Certification in Fire Alarm Systems.

Manufacturer specific training or certifications for fire alarm and releasing control panels.

A background as an Electrical Service Technician with extensive hands on troubleshooting experience.

Experience supporting special hazard fire alarm system design reviews, submittal reviews, or complex system integrations.

Working knowledge of NFPA 72 and NFPA 2001 as applicable to special hazard fire alarm systems.

Valid driver's license and acceptable driving record for operation of company or rental vehicles, when required.

Electrical Special Projects Service Manager – Benefits for You
Your compensation will be based on your experience, $130,000 to $150,000 + and flexible for the right candidate, depending on your experience managing large electrical construction projects.

401k, medical, dental and vision insurance.

Paid time off, paid holidays.

Vehicle stipend included.

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