Ecommerce Coordinator

Location: Miami, FL – On-site at our Warehouse (Wynwood area) Type: Part-time (starting 30–35 hours/week) Start Date: Immediately About Us Artesano is a growing Miami-based artisan brand specializing in handcrafted hats and bags made in Ecuador. We sell directly through our website, our Miami warehouse showroom, trunk shows, and to wholesale clients worldwide. We’re a small, collaborative team that values quality and excellent customer service. Position Overview We are looking for a bilingual (English & Spanish) E-commerce Specialist with strong Shopify expertise to join our warehouse team right away. You will manage the day-to-day operations of our online store, including inventory accuracy, retail orders, customer service, and ensuring product photos look professional. Key Responsibilities Manage website inventory: daily uploads, cleaning, syncing, and updates to keep stock levels accurate between the warehouse and artesano.net Handle retail website customer service: respond promptly to emails, phone calls, and inquiries for online orders Assist with in-person customer service at the store as needed Monitor and quality-check product photos: review every uploaded image to ensure they display correctly and look sharp on the website Process and fulfill online retail orders in Shopify Maintain a clean and organized online storefront: fix listing errors and keep product information up to date Collaborate closely with the warehouse team to align digital and physical stock Requirements Fully bilingual: fluent in both English and Spanish (spoken and written) — mandatory Very knowledgeable with Shopify : advanced experience with inventory management, order processing, and basic troubleshooting (must be able to start contributing immediately) Previous e-commerce or online retail experience preferred (fashion/retail is a plus) Detail-oriented, organized, reliable, and positive team player Comfortable working in a warehouse environment Available to start immediately #J-18808-Ljbffr