Student Financial Services Counselor

ATR Details

Position Details


Search Number
PJ # 7412


Title
Student Financial Services Counselor


Category
Professional


Department
Student Financial Services


About The Position:


This position will be responsible for phone, email, virtual and in-person financial advising; aid program management; financial transactions; and promoting cost and aid awareness through on campus presentations and student facing events. Student Financial Services (SFS) provides accessible, accurate, and responsive financial aid and student account services that enable students to successfully achieve their educational goals. We follow institutional, state, and federal rules in a legal, ethical and consistent manner. We are part of the Enrollment and Student Success division which supports a student's entire collegiate experience from the point of admission through to graduation. Using a holistic model, we partner with students, faculty, staff, and community affiliates to provide a network of opportunities and services that lead to student success. Collectively, the division of Enrollment and Student Success positively influences the health, safety, and well-being of the student body. As SUNY Plattsburgh is an institution that delivers challenging and high-quality educational experiences to a diverse group of learners, the successful candidate must demonstrate an understanding of and sensitivity to diversity, inclusion, and equity-minded policies, programs, and practices.

Required Qualifications:

• Bachelor's degree
• Work experience in a customer service or client support role that involves sensitive financial or confidential matters
• Excellent written and oral communication skills; ability to communicate financial information clearly and concisely
• Proficient computer, analytical and problem-solving skills
• Strong attention to detail and time management skills
• Demonstrated ability to support a diverse community and promote diverse perspectives, cultures, and an inclusive environment

Preferred Qualifications:

• Minimum of 1 year experience working in a financial aid or student accounts office
• Experience conducting large scale outreach initiatives
• Public speaking experience
• Experience using Banner or related student information systems

Salary (Applicant View)


$54,090 minimum, plus excellent benefits

About Our University

SUNY Plattsburgh , home of the Cardinals, is part of the largest comprehensive university system in the United States. The university offers a diverse selection of more than 60 academic programs across three schools - Arts & Sciences, Business & Economics, and Education, Health & Human Services. Many of these programs are highly ranked and carry strong national and regional reputations that allow students to work with highly skilled faculty who prepare them to excel in their chosen fields and industries upon graduation. Our campus prioritizes enrollment growth and stabilization, student success, equity and inclusion, and engagement with our North Country region as our four pillars of success. And we are committed to providing each and every Cardinal student a high quality liberal arts education grounded in academic excellence and a well-rounded college experience.

SUNY Plattsburgh is a destination campus located in northern New York between the iconic Adirondack Mountains and Lake Champlain. The campus is a short walk from historic downtown Plattsburgh, New York, where area residents have access to a wide array of arts, food, and events throughout the year, and just over a 1 hour car ride from the cities of Burlington, Vermont, Montreal, Quebec, and Lake Placid, New York, which is best known by locals as a former site of the 1980 Winter Olympic Games.

Closing Date

Open Until Filled
Yes


To receive full consideration, supply all requested documents by:
09/06/2026


Special Instructions to Applicants


Review of applications will begin immediately and continue until the position is filled. Please include a cover letter, resume/CV, and contact information for three professional references. Additional information may be requested at a later step in the process. Official transcripts from an accredited institution will be required prior to employment.

This position is not eligible for employer visa sponsorship, now or in the future. Applicants must be authorized to work in the US without sponsorship.

EEO Statement


SUNY Plattsburgh is fully committed to excellence through diversity, equity and inclusion, and to supporting a welcoming environment for all students, employees and visitors. As an equal opportunity employer and a government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA), the university guarantees equitable consideration to all qualified applicants with regard to race, color, national origin, religion, creed, age, ability, assigned gender, gender identity, sexual orientation, familial status, economic status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, or any other legally protected status per federal or state laws.