Scheduler

Job Description

Job Description

We are currently looking for an enthusiastic & compassionate individual to add to our scheduling team. This person must be very detail-oriented, professional, have strong communication skills and be able to multi-task in a fast-pace environment. The primary role of the scheduler is to coordinator and manage the client & staff schedules to ensure that we are providing quality care.

Some of the daily duties & responsibilities are as follows:

• Coordinate & schedule homecare services for our clients based on their needs and preferences.

• Communicate with clients and staff to manage their schedules.

• Ensure that all schedules are covered and arrange for any backup or replacement staff if needed.

• Maintain detailed records of services provided.

• Manage and resolve any scheduling conflicts promptly and professionally.

• Send required communication & documentation to case managers, family members, etc. as needed.

• On-call rotation is a requirement for our scheduling staff.

• Assist with answering phone calls.

• Any other office duties that are assigned as time allows.

Our ideal candidate for this position would have previous scheduling experience in a homecare or healthcare setting. The position will be at our main office location in Thomson, Georgia. Hours are Monday-Friday 8a-5p.