Manager - Dispatch & Workforce Planning

Manager - Dispatch & Workforce Planning page is loaded## Manager - Dispatch & Workforce Planninglocations: Estados Unidos, Connecticut, East Hartfordposted on: Publicado hoytime left to apply: Fecha final: 31 de mayo de 2026 (Quedan más de 30 días para realizar la solicitud)job requisition id: R-28512**Company:** Connecticut Natural Gas**Department**: Gas Engineering & Operations**Job Title:** Manager – Dispatch & Workforce Planning**Location:** East Hartford, CT**Work Model:** Office and FieldThe salary range for this position is dependent upon experience, ranging from **$141,420 to $176,400.****What We Offer:*** **Competitive benefits and growth opportunities*** **Generous performance‐based bonuses*** **12% 401(k) match*** **Comprehensive health, dental, and vision insurance*** **Tuition reimbursement*** **Professional development and clear career‐advancement pathways** **For more information, please visit:****Candidates are required to inform their current manager when selected for an interview.****Job Summary**Travel to service areas 10%. The Manager of Dispatch and Work Planning (BGC, CNG and SCG) reports to the Director of Workforce Planning, Scheduling and Resource Management. Directs the overall operation & maintenance of the BGC, CNG and SCG dispatch centers. Ensures the integrity of the Company’s emergency response data. Develops and administers policies, practices and procedures that maximize efficiency and ensure compliance with regulatory requirements, internal and external auditors. Manages the O&M budget for the Dispatch centers. Works closely with Operations, Regulatory, Internal and External Auditors, Union Leaders, and numerous other internal and external entities. Manages the creation of work orders, emergency dispatches and work scheduling/optimization.**Key Responsibilities*** Formulates a high degree of strategic and tactical plans relating to the Company’s metering system, future system upgrades and ensuring these plans are consistent with Avangrids objectives. Makes highly complex decisions related to work planning which will have a direct impact on earnings and cost containment. (25 %)* Provides direction on the operation of Avangrids dispatch centers. Manages multiple/remote work locations and multiple union and non-union work groups. (25 %)* Ensures the development of technical training and progression testing for all dispatch personnel. Provides overall leadership, team building and incorporates continual efficiencies and procedural improvements for all areas of responsibilities. Provides Union contract negotiations and grievance process pertaining to union groups. (10 %)* Directs the overall operation of the CNG, SCG and BGC Dispatch Group. Coordinates best practices with NY Dispatch group (20%)* Formulate a work planning program to find efficiencies in best work practices, review staffing needs for the operations staff and work with the operations team to implement changes(20%)**Required Qualifications*** Education & Experience Required: + Bachelor Degree or 10 years equivalent experience in supervision, project management, and/or utility dispatch. + At least 6-8 years of supervisory, project management, and/or utility dispatch related experience.* Skills/Abilities: + Office Suite + SAP + Dispatch Software**Competencies*** Growth & Continuous Improvement* Initiative & Change* Focused on Results* Customer Centric (internal and/or external)* Communication* Collaboration* Leadership (people managers/leaders)**Company:**CONNECTICUT NATURAL GAS CORPORATION**Información Movilidad** Tenga en cuenta que cualquier solicitante que no sea ciudadano del país de la vacante estará sujeto al cumplimiento de los requisitos de inmigración aplicables para trabajar legalmente en ese país. Las prácticas y políticas de empleo de AVANGRID están orientadas a la contratación de una plantilla diversa y al mantenimiento de una cultura inclusiva. En AVANGRID ofrecemos oportunidades de empleo y promoción justas y equitativas a todos los empleados y candidatos independientemente de su raza, color, religión, nacionalidad, sexo, orientación sexual, edad, estado civil, discapacidad, condición de veterano protegido o cualquier otra condición protegida por la legislación federal, estatal o local. Obtenga más información sobre igualdad en el empleo en este enlace Si usted es una persona con una discapacidad o un veterano discapacitado que no puede utilizar nuestra herramienta en línea para buscar o aplicar a un empleo, puede solicitar una adaptación razonable poniéndose en contacto con nuestro departamento de Recursos Humanos en el View phone number on click.appcast.io o en View email address on click.appcast.io #J-18808-Ljbffr Iberdrola SA