Crew Member

Job Description

Job Description

Jersey Mike’s Subs Company Overview

Jersey Mike’s Subs is a fast-paced, community-focused sandwich shop dedicated to serving high-quality, fresh sub sandwiches and providing exceptional customer experiences in a friendly environment.

Position Summary

As a Crew Member at Jersey Mike’s, you’ll be an essential part of our team who helps deliver “A Sub Above” experience by providing friendly customer service, preparing delicious sandwiches to order, and maintaining a clean and welcoming store. This role is ideal for energetic, customer-oriented individuals who enjoy teamwork and fast-paced environments.

Key Responsibilities

• Greet customers warmly and provide outstanding service throughout their visit.

• Take accurate orders and process payments using the POS system.

• Prepare and assemble cold and hot subs to customer specifications, following Jersey Mike’s quality standards.

• Handle food safely and follow sanitation and safety guidelines at all times.

• Maintain cleanliness and organization in workstations, dining areas, and restrooms.

• Restock ingredients, supplies, and other operational items as needed.

• Collaborate with team members to ensure smooth operations, especially during busy periods.

• Uphold Jersey Mike’s standards for restaurant presentation and service excellence.

Qualifications

Required

• Friendly, customer-service oriented attitude.

• Ability to work in a fast-paced, team-driven setting.

• Basic math and cash-handling abilities.

• Reliable attendance and punctuality.

• Must be able to follow food safety and hygiene practices.

• Must be 18 years of age or older to slice in store.

Preferred

• Previous experience in food service or retail is a plus (but not required).

• Food handler or ServeSafe certification (or willingness to obtain).

• High school diploma or equivalent.

Skills & Abilities

• Excellent communication and interpersonal skills.

• Ability to multitask and remain composed under pressure.

• Strong teamwork ethic and positive attitude.

• Willingness to learn and contribute to a supportive work culture.

Work Environment

• Fast-paced restaurant environment.

• Standing for long periods and occasional lifting of up to ~40 lbs. 

• Flexible scheduling may include mornings, evenings, weekends, and holidays.

Benefits 

• Competitive hourly pay and tips based on real world experience 

• 1.5x Holiday pay

• Employee discounts on food (50% off anytime you order).

• Training and opportunities for advancement (e.g., Shift Lead, Assistant Manager).

• 40 Hours of PTO for Full Time Employees (32+ hours/week average) 

This website is not operated by Jersey Mike’s Franchise Systems. Jersey Mike’s restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.