Technical Program Manager

At Benchmark, we are driven by our purpose: to innovate for a healthier, safer, and better-connected world to create a brighter future. When you join us, you become part of a team passionate about making a meaningful impact across various sectors, including commercial aerospace, defense, advanced computing, next-generation communications, complex industrials, medical, and semiconductor capital equipment. We prioritize career growth, fostering a culture that ensures you reach your full potential. At Benchmark, your work is purpose-driven, enabling you to create a positive impact on the world and make your career truly meaningful. You’ll be part of a collaborative, diverse, and inclusive team that values your ideas and contributions.

Overview

Key customer interface and internal Team Leader for quick turn PCB (Printed Circuit Board) and PCBA (Printed Circuit Board Assemblies) and system integration prototypes that will strive to achieve high customer satisfaction, profitable business relationships and sales growth with new and existing customers. Provides strong team leadership to ensure internal and external customers’ needs are met. Ability to manage multiple, simultaneous programs and customers. Individual must be a forward thinker that is constantly analyzing potential risks to address in advance when possible with electronics manufacturing experience.

Key Responsibilities

• Assist in managing and leading customer team activities as primary day-to-day customer contact
• Support new product manufacturing activity including planning, cost, pricing and prototype assembly activity
• Work with customer(s), materials, and operations to manage build and delivery schedule
• Support quality, test, Engineering Change Order (ECO), materials and depot repair activity
• Recover costs for ECO activity, Non-Recurring Expenses (NRE) and miscellaneous expenses
• Help resolve excess/obsolete inventory issues
• Assist in preparation to negotiate, manage and update contracts
• Communicate and work effectively with customer(s) and various Benchmark manufacturing sites and account management
• Lead, or assist in leading, business review meetings with Benchmark and customer
• Seek additional sales opportunities within customer(s)
• Generate proposed Statement of Work, including project schedule, deliverables, dependencies and resources, soliciting input from others as necessary
• Prepare competitive, profitable bids or proposals; Communicate them effectively to the customer with assistance as required.
• Analyze and manage program financial performance to meet company objectives
• Keep project management tools updated on a weekly basis to aide in planning of company resources and to predict financial performance
• Identify the need for quotations supporting new business opportunities and scope changes, as required
• Work to develop some knowledge of the customer’s product, utilization, strategies and requirements to support launch activity and business development
• Develop an understanding of Design for Excellence (DFX) philosophy; Promote with customers and internal customer team
• Interface with customer and supplier engineering groups, as required, to convey technical data and to address technical problems
• Lead or participate in a continuous improvement activity with complete documentation, including a follow up review with the team in a presentation format
• All employees are responsible for the Quality of their work to ensure BEI meets, or exceeds Customer Satisfaction.

Other information

• BS in Engineering or Science (EE or ME) or equivalent experience preferred and 0-4 years of program management experience
• Excellent written and verbal communication skills
• Effective interpersonal skills
• Effective multitasking skills and the ability to take on additional responsibilities as required
• Effective organization and prioritization skills
• Demonstrate high attention to detail
• Ability to work with diverse groups
• Demonstrates discretion, confidentiality, independent judgment and professionalism.
• Ability to work with minimal supervision and guidance, exercising discretion and independent judgment.
• Understanding of and ability to use continuous improvement tools.
• Strong customer service and client focus
• Working knowledge of productivity tools, including Microsoft Office products and Team's conferencing software
• Demonstrated leadership and people management skills including ability to effectively coach and mentor employees at all levels.
• Enthusiastic and motivational communicator with multi-cultural experience.
• Demonstrates skills in effective customer interaction.
• Excellent interpersonal skills with the ability to interact and influence individuals, internally and externally, across all levels, functions and geographies.
• Collaborate and influence cross functional peer leaders in order to obtain support for process improvements
• Solid financial understanding, risk analysis ability, relationship building and project management.
• Use of discretion with the ability to gain trust of business leaders and others to discuss and respond to sensitive and business critical issues.
• Effective negotiation and problem-solving skills.
• Effective analytical, planning and organizational skills.
• Proficient in the use of Daptive, Microsoft Project and other project management tools
• Demonstrate good understanding of the extended project management process
• Ability to highlight issues and seek solutions to business and technical issues
• Ability to drive solutions to complex planning issues with limited supervision
• Ability to support a 24/ global business operation as required

Education: Bachelor's degree in related engineering field or equivalent

Geographical Location : Minnesota:Rochester

Physical Location: Rochester, MN

Shift: Shift 1

Work Schedule : M-F 0800-1630

Full Time

Compensation Range: $79,562.00 to $99,543.00 USD Many factors are considered in compensation decisions, including but not limited to skills, certifications, licensures, experience, training, incumbent data, and other business needs.

Benefits and Other Compensation: Benchmark provides a comprehensive benefits package, including a Bonus Plan, 401(k), Paid Time Off, and Health, Dental, and Vision Insurance, all based on scheduled hours. Benchmark complies with applicable state and local employee leave laws.

Application Deadline : This job posting will remain open until filled.

Additional Notices: Benchmark adheres to applicable state and local laws regarding employee leave benefits. This includes, but is not limited to, providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. Candidates applying for remote work based in Washington state, may obtain PTO eligibility for this position by emailing ***email_hidden***.

Export Control: This job position may include access to controlled information or technology covered under applicable U.S. export control laws. As such, employment for this job position may be contingent on either verification that an applicant falls under the definition of a “U.S. Person” (which includes U.S. citizens, U.S. lawful permanent residents, and those granted U.S. asylum or refugee status) or on the Company timely obtaining any necessary export license required under federal laws. The Company evaluates such export license situations on a case-by-case basis and may decline to proceed with a job applicant in its sole discretion since export license applications can take many weeks to be processed.

In our innovative environment, you'll work with cutting-edge technology, leading the way in engineering design and delivering world-class manufacturing services for products that make a real difference in the lives of others. At Benchmark, your career is more than just a job. It’s an opportunity to be part of something bigger, where your work matters and helps shape a brighter future for everyone. Together, we will achieve extraordinary things.

Benchmark is an equal opportunity employer. We are bringing together a diverse workforce with unique talents, life experiences, cultures, and perspectives to promote an innovative, collaborative, and creative place to work. If you need assistance or an accommodation due to a disability, please email us at ***email_hidden***.