Principal, Client Leadership (Retail)

Director, Retail Data Solutions

The Director, Retail Data Solutions serves as a senior partner for our Retail clients, driving revenue growth through consultative sales and strategic account management. You will manage a portfolio of approximately 21 accounts totaling about $3M in revenue. You will lead all aspects of complex sales processes with multiple parties. You will collaborate across Epsilon's Data Strategy, Product, Legal, and Delivery teams to deliver high-value, omni-channel solutions.

The Director, Retail Data Solutions will report to the Vice President, Client Growth and requires close partnership with senior-level stakeholders across client Marketing, Digital, Analytics, and C-Suite teams, alongside daily collaboration with internal product, tech, and digital strategy experts to ensure seamless execution.

The Principal, Client Leadership is a compelling role that offers high visibility and direct impact within our Retail vertical. You will play a vital role in Epsilon's growth by evolving client relationships from single-solution engagements into comprehensive, multi-year partnerships. This role is an outstanding chance to work at the intersection of complex problem-solving and client leadership, perfectly aligning with Epsilon's commitment to delivering value-based, client-centric results.

Responsibilities

• Lead and expand ~21 retail accounts, driving new revenue through renewals and cross-selling data, identity, and analytics solutions.
• Serve as the executive point-of-contact for C-Suite and marketing leaders, driving discovery, proposals, and contract negotiations.
• Translate Data into Value: Master executive-level storytelling to present value-based recommendations that directly impact client business goals.
• Act as the internal lead, partnering with Legal, Product, and Delivery teams to manage data compliance, modeling approvals, and complex service execution.
• Influence the future of the Retail vertical by contributing to quarterly and annual business plans and providing market feedback to leadership.
• Sharpen Your Sales Expertise: Advance your career by managing long, multi-stakeholder sales cycles and gaining deep technical proficiency in Epsilon's internal operations.

Qualifications

What you'll bring with you:

• 8–15 years of enterprise sales experience in data, digital marketing, identity, analytics, or MarTech, with a consistent track record of exceeding revenue targets.
• A deep understanding of the retail ecosystem (brick-and-mortar and e-commerce) to assess risks, identify growth, and align our solutions with client objectives.
• A demonstrated ability to "speak data," translating complex assets like identity and analytics into clear, actionable client recommendations.
• Experience managing long, multi-stakeholder sales cycles while coordinating seamlessly across internal delivery and compliance teams.
• Expertise in multi-channel strategies (digital, TV, and digital-at-home) and their role in a cohesive marketing ecosystem.

Why you might stand out:

• Deep, hands-on experience navigating the outstanding demands of Retail and Consumer client portfolios.
• Advanced familiarity with the "Epsilon tech stack" and related market tools: data licensing, identity resolution, programmatic activation, clean rooms, or advanced predictive analytics.
• A proven track record of orchestrating complex cross-functional wins, specifically involving data compliance, modeling approvals, and account reviews.
• Proficiency in executive-level storytelling and account management using Salesforce, with the ability to maintain rigorous pipeline and forecast accuracy.
• A "seller-plus" approach, you don't just manage accounts; you actively diagnose client difficulties and map them to high-growth, multi-year strategic

Additional Information

When You Join Us, We'll Create Something EPIC Together Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Our pillars aren't just words. They're how we show up every day.

• People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
• Collaboration: We work together, support one another, and collectively achieve goals.
• Growth: There are endless opportunities for growth through learning, development and career advancement.
• Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
• Flexibility: We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people and consumers.

• Act with integrity
• Work together to win together
• Innovate with purpose
• Respect all voices
• Empower with accountability

These pillars and values are our foundation—shaping our culture, guiding our decisions, and uniting us in common purpose.

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:

• Time to Recharge: Flexible time off (FTO), 15 paid holidays
• Time to Recover: Paid sick time
• Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance
• Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling

Epsilon benefits are subject to eligibility requirements and other terms.

Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to View email address on click.appcast.io to request an accommodation.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.

Compensation Range: USD $132,000.00 - USD $198,000.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. This role may also be eligible for bonus or incentive compensation. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 7/24/2026.