Veterinary Receptionist

Job Description

About Us


We are a busy 3 doctor AAHA Accredited practice focused on providing clients & patients the best experience while helping you grow in your career. We see a variety of patients including cats/dogs, exotic pets, and reptiles! With the diverse cases that come through the door, you can almost guarantee no two days will be alike.

We offer general wellness, diagnostic services, various surgeries even rehabilitation therapy including laser treatments! We are a fun team who enjoys client education, staff appreciation and maintaining a positive work culture!

Perks of Living in Hilton Head

• Over 12 miles of beaches
• Some of the most delicious food you'll ever eat, especially the seafood
• Locals embrace an eco-friendly lifestyle
• Mild Winters
• Lots of outdoor and water activities including golf, kayaking, dolphin watching, sunset cruises and more!
• Recognized as one of the nation's top 10 family beaches and the No. 2 island globally

Job Description


Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff.


Qualifications:

• Must be 18yrs old or older
• Must be a self-starter, able to multitask and a team player.
• Minimum of 6 months job-related experience required.
• Is experienced in the teamwork approach and works well with all levels of hospital team members.

If you are passionate about animals and are interested in joining a team of highly devoted animal advocates, our hospital may be the right fit for you.


Benefits

• Employee Pet Discount
• PTO
• 401k
• Medical/Dental/Vision
• Short/Long Term Disability
• Life Insurance

National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.

Purpose : Give pets and the people who love them more quality years together

Mission : Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life.


Values : Care Deeply, Do What's Right, One Team, Own It, Shape What's Next


One NVA: Bringing General Practice & Ethos Together

NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet's life.


At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here's what to expect when interacting with us:

- We'll always reach out via verified LinkedIn profiles or emails ending in @nva.com

- We may also contact you via text message from an identified NVA representative for recruiting-related communication

- All job opportunities and applications are hosted on our official careers site: careers.nva.com

- There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at View email address on click.appcast.io. Thank you for exploring opportunities at NVA!

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.