Sales Coordinator

Sales Coordinator

Mintahoe Catering & Events is seeking a motivated, relationship-focused Sales Coordinator to join our growing sales team.

This position is designed as a developmental pathway into a Sales Professional role. The successful candidate will learn Mintahoe's venues, catering services, sales processes, and client experience standards while supporting the full sales lifecycle. Through hands-on training, mentorship, and exposure to all aspects of venue and catering sales, employees will gradually assume increased responsibility for lead management, venue tours, proposals, bookings, and client relationships.

Our goal is to develop future Sales Professionals by providing the tools, knowledge, and experience needed to build a successful career in hospitality sales while creating exceptional experiences for our clients.

This position offers the opportunity to work with premier venues, exceptional culinary experiences, and an experienced team dedicated to creating unforgettable events throughout Minnesota.

Essential Duties and Responsibilities

Lead Management & Client Support

• Respond promptly and professionally to incoming sales inquiries.
• Assist in qualifying leads and identifying client needs.
• Maintain timely and consistent follow-up with prospective clients.
• Support clients throughout the sales process while delivering exceptional customer service.
• Learn effective sales techniques and relationship-building strategies.
• Maintain accurate client information and activity records within CRM systems.

Client Consultations & Venue Tours

• Assist with venue tours, tastings, and client consultations.
• Learn how to guide clients through venue selection and event-planning decisions.
• Present venue features, catering services, and event offerings.
• Observe and participate in relationship-driven sales conversations.
• Gradually assume responsibility for conducting tours and consultations independently.
• Develop expertise in Mintahoe venues, services, and event capabilities.

Proposals, Contracts & Bookings

• Assist in preparing customized proposals and event packages.
• Support contract preparation and booking documentation.
• Learn pricing structures, packages, and service offerings.
• Maintain organized and accurate sales records.
• Assist with event bookings and administrative processes.
• Develop an understanding of revenue generation and sales performance metrics.

Venue Promotion & Marketing Support

• Promote Mintahoe venues, catering services, bakery offerings, and related hospitality services.
• Capture photos and videos at events, tastings, venue tours, and open houses.
• Assist with social media and marketing content creation.
• Collaborate with marketing and venue teams to gather content and client success stories.
• Help identify opportunities to showcase Mintahoe's venues, food, service, and client experience.
• Support open houses, showcases, and promotional events.

Team & Internal Collaboration

• Partner with Venue Managers, Operations, Culinary, Finance, and Marketing teams.
• Ensure accurate communication and smooth transitions throughout the sales process.
• Participate in sales meetings, training sessions, and team initiatives.
• Assist with administrative and logistical support as needed.
• Foster positive working relationships across departments.

Networking & Community Engagement

• Attend networking events, venue showcases, industry functions, and community events.
• Build relationships with vendors, event professionals, and referral partners.
• Represent Mintahoe professionally within the hospitality and event community.
• Develop an understanding of local market trends and industry opportunities.
• Support efforts to generate referrals and repeat business.

Professional Development

• Learn about Mintahoe's venues, services, pricing structures, and sales standards.
• Develop strong time-management, organization, and follow-through habits.
• Build confidence in client interactions, presentations, and sales conversations.
• Demonstrate initiative in learning and professional growth.
• Gradually assume greater ownership of bookings and client relationships as knowledge and skills develop.

Qualifications

• Strong communication and relationship-building skills.
• Excellent customer service orientation.
• Strong organizational and time-management abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Attention to detail and commitment to accuracy.
• Professional presentation and interpersonal skills.
• Ability to work independently and collaboratively within a team environment.
• Adaptability and willingness to learn.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as business needs require.
• Passion for hospitality, events, sales, and client service.

Education

• High School Diploma or GED required.
• An associate or bachelor's degree in hospitality, marketing, communications, business, event management, or a related field is preferred.

Experience

• One or more years of experience in hospitality, catering, events, customer service, venue management, sales, marketing, or a related field preferred.
• Experience with CRM systems, event management software, HubSpot, Canva, social media platforms, or related tools is a plus.
• Previous client-facing experience preferred.
• Experience coordinating multiple projects or priorities is beneficial.

Core Competencies

• Customer Service
• Communication
• Relationship Building
• Organization & Time Management
• Problem Solving
• Attention to Detail
• Team Collaboration
• Professionalism
• Adaptability
• Initiative
• Accountability

Physical Requirements

This position requires the ability to stand and walk for extended periods during venue tours, networking functions, and events. Employees may occasionally be required to lift and carry items up to 25 pounds. The role requires movement throughout event spaces, both indoor and outdoor.

Work Environment

Work is performed in a fast-paced, hospitality-driven environment. Employees may be required to work indoors and outdoors in varying conditions. The role requires flexibility and adaptability based on business needs.

Work Schedule

This is a full-time position. Work schedules vary based on business and event needs. Evening, weekend, and holiday availability may be required.

Travel Requirements

Travel between venue locations and client meetings within the Twin Cities area as needed.

Other Duties Disclaimer

This job description is not intended to cover all responsibilities. Duties may change at the company's discretion.