Customer Success Associate

FiscalNote

About the Position

As we plan for continued growth, we are seeking a Client Success Associate to join our EMEA team in Cairo, Egypt.. Qualified individuals with a passion for emerging markets, economics and geopolitics in EMEA are strongly encouraged to apply. Client Success Associates (CSAs) are responsible for supporting actively growing FrontierView’s relationship with clients in the healthcare, Consumer and Industrials sectors across the EMEA region. Working collaboratively with the Account Managers, Client Success Teammates and the Strategic Insights team, the CSA, will be responsible for bringing value to senior executive, client relationships through events, market intelligence and client engagement.

About the Frontierview Commercial Team

FrontierView’s Commercial Team partners with senior executive multinational clients to provide them with access to FrontierView’, award-winning strategic insights, executive roundtable events, and analyst advisory support across 200+ markets to enable clients to grow and win in their most important markets. Our team provides client success and engagement for FrontierView.

About You

Enjoy building relationships and creating exceptional client experiences through thoughtful planning, communication, and execution
Strong communicator who is comfortable interacting with senior executives, clients, analysts, and internal stakeholders
Highly organized and able to manage multiple projects, stakeholders and competing priorities simultaneously
Comfortable working independently in a remote environment and taking ownership of your responsibilities
Curious, inquisitive, and eager to learn about global markets, economics, geopolitics, and client priorities
Flexible and adaptable; able to pivot quickly when client needs, schedules, or priorities change
Creative problem solver who can anticipate challenges and identify solutions before they become issues
Collaborative team player who enjoys supporting colleagues and contributing to broader team success

Contract Details This is a contract position, for a 6 - 12 month contract with potential for extension, based remotely in Egypt.

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Vacancy posted 1 day ago

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