Director, Account Management - Cell & Gene Therapy

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McKesson's Third Party Logistics (3PL) organization within CoverMyMeds is seeking a Director, Account Management - Cell & Gene Therapy (C>) to lead our Cell & Gene Therapy Center of Excellence (COE). This role sits at the forefront of one of the most transformative areas in healthcare-supporting advanced therapies that have the potential to cure or significantly alter the course of disease.

This leader is accountable for strategy, execution, and financial performance across a portfolio of advanced therapy clients, including ownership of renewals, contracting, pricing strategy and P&L performance.

You will translate McKesson's enterprise capabilities into scalable, compliant cell and gene therapy logistics solutions, ensuring alignment with evolving market demands. This position plays a critical role in advancing McKesson's leadership in pharmaceutical logistics and specialty distribution while enhancing client, partner, and patient outcomes.

Approximately 20% travel is required.

What You'll Do (Responsibilities):

• Lead and develop a highperforming Account Management teamsupporting Cell & Gene manufacturer clients and downstream provider customers

• Own the strategy, operating model, governance, and results of the Cell & Gene Therapy Center of Excellence within McKesson 3PL

• Serve as the primary executive point of contact for InspiroGene, ensuring seamless coordination between frontstage client engagement and backstage 3PL execution

• Act as executive sponsor for key manufacturer accounts, building deep understanding of client programs, financials, and growth objectives

• Drive portfolio growth, retention, renewals, contract negotiations, pricing strategy, and margin performance

• Hold P&L accountability for the Cell & Gene account portfolio, including forecasting and financial performance management

• Translate evolving Cell & Gene market needs into scalable, compliant logistics solutions

• Partner crossfunctionally with Operations, Distribution Centers, Quality, Regulatory, IT, Finance, Legal, Credit, Inventory, and Project Management teams

• Establish and monitor KPIs and standardized reporting to ensure strong execution, transparency, and client satisfaction

• Lead process improvement initiatives using Lean / Six Sigma methodologies to improve efficiency and scalability

• Leverage data and market insights to balance growth, risk, and operational readiness

• Represent 3PL in executivelevel client presentations, QBRs, RFPs, and growth initiatives

Basic Requirements:

• Degree or equivalent experience, and typically requires 12+ years of professional experience and 4+ years of management experience

• Experience leading account management or clientfacing teams supporting complex, highprofile customers

• Demonstrated experience with contract negotiation, renewals, and commercial execution

• Strong financial acumen, including pricing strategy, forecasting, and margin management

• Proven ability to lead crossfunctionally in a matrixed organization

• Exceptional communication skills with the ability to engage executivelevel stakeholders

Preferred Skills/Experience:

• Experience in healthcare account management environments (pharma, biopharma, specialty distribution, or services)

• Cell & Gene Therapy or advanced therapy experience (highly preferred, but not required)

• ThirdParty Logistics (3PL), pharmaceutical logistics, specialty pharmacy, PBM, or payer experience

• Experience operating in highly regulated environments (quality, regulatory, compliance)

• Demonstrated execution mindset with a track record of "getting things done" in complex environments

• High emotional intelligence and relationshipdriven leadership style

• ERP experience (SAP strongly preferred)

• Lean / Six Sigma and/or PMP certification

• Experience supporting sales, account growth, or new business development

Work Location, Travel & Physical Requirements:

• Remote role, with preference for proximity to Columbus, OH or another McKesson hub location

• Candidates located east of the Mississippi preferred due to client timezone alignment

• Travel: Approximately 20% (client meetings, QBRs, internal team sessions, and RFPs)

• Standard office/remote work environment with occasional onsite visits to operational or client locations

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, pleaseclick here.

Our Base Pay Range for this position

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