Technical Content Developer

Technical Content Developer II

Rochester, NY

JK Executive Strategies is proud to partner with a leading manufacturer of precision measurement and optical metrology systems in search of a Technical Content Developer II to join its team!

The Technical Content Developer II is responsible for independently creating, maintaining, and improving technical content that supports the installation, calibration, maintenance, and servicing of advanced precision measurement and metrology systems. This role also plays a key part in monitoring documentation effectiveness and supporting the team’s success in meeting content development metrics and delivery standards.

Responsibilities:

• Perform all responsibilities associated with the Technical Content Developer I position, in addition to expanded duties and expectations.
• Establish a high level of proficiency with the company's documentation and media creation software platforms, including training, troubleshooting, submitting IT support tickets, and reporting.
• Create accurate and timely documentation work tickets, ensuring a prioritized 60-day backlog is maintained for content review meetings.
• Demonstrate technical knowledge of company product lines by establishing and maintaining platform matrices for key components, including installation, motion, lighting, optics, electronics, and accessories.
• Maintain and organize digital documentation libraries, ensuring proper revision control and management of reference materials.
• Create documentation and video templates, style guides, and other content standards to support content review meetings and meet stakeholder requirements.
• Establish and maintain key relationships across the organization to promote collaboration, information sharing, and accessibility of technical content.
• Notify internal and external stakeholders when new documents have been approved for publication and complete all associated publishing requirements.
• Perform additional related tasks or duties as assigned by management.

Requirements

• High School Diploma required. Bachelor’s degree preferred.
• 2-year degree in a technical discipline or related field preferred.
• 4+ years of experience in technical writing, documentation, or instructional content development in a technical or engineering environment.
• Demonstrated ability to write for a technical audience with clarity and precision using structured authoring tools and visual media.
• Familiarity with content development KPIs and experience contributing to metric-based performance goals.
• Advanced knowledge of Microsoft Office, Adobe Acrobat, and photo/video editing tools. Familiarity with MadCap Flare and SharePoint preferred.
• Strong organizational and project management skills; experience supporting or leading content development projects.
• Self-motivated, detail-oriented, and capable of working independently while also mentoring and supporting peers.

Physicaland/or Environmental Requirements:

• Ability to sit, stand, and/or walk for extended periods of time (up to 8+ hour shift).
• Ability to sit for extended periods of time (8-hour shift) in an office setting, utilizing standard office equipment (computer, keyboard, computer mouse, phone, etc.)

Salary Range

• $31-$36/hour

JK Executive Strategies is an Equal Opportunity Employer. It is the policy of JK Executive Strategies to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.