Hybrid Client Communications Specialist - Employee Narratives

Overview We are seeking a talented individual to join our Career Communication team at Mercer. This hybrid role requires working at least three days a week in the office at any U.S. Mercer location. The Client‑Facing Employee Communications Specialist crafts clear, targeted employee communications—synthesizing information and data, writing and editing materials for digital and print channels, implementing communication plans, and ensuring quality and accuracy across deliverables. You will partner with change‑management and communication consultants, HR subject‑matter experts, and external vendors to deliver client‑facing HR communications. Responsibilities Effectively synthesize information or data to craft clear and concise narratives that support project objectives. Draft, review and edit communication materials for targeted audiences, including writing for digital communication platforms. Implement communication strategies and work plans by creating project deliverables guided by change‑management and communication consultants. Provide quality assurance, manage and incorporate edits from reviewers (internal, client, vendors) ensuring quality and accuracy of content for all deliverables. Qualifications Bachelor's degree in Communications, Journalism, English, Writing, Marketing, or a related Liberal Arts major. At least 3 years’ experience writing content using both creativity and factual accuracy. Excellent interpersonal, verbal and written communication skills – with the ability to tailor approach by audience. Ability to solve problems in a team‑oriented business environment. Flexibility, adaptability and the ability to manage multiple projects and work under tight deadlines. Superior organizational skills and strong attention to detail. Working knowledge of MS Office applications. Preferred Experience Experience with employee benefits. Experience as a communication consultant in a professional services or consulting firm. Experience working with vendors such as graphic designers, printers, mail houses, etc. Benefits and Compensation Applicable base salary range: $50,400 to $100,800. Base pay is determined by experience, skills, training, location, certifications, education, and applicable minimum wage requirements. In addition to base salary, this position may be eligible for performance‑based incentives. A competitive total rewards package includes health and welfare benefits, tuition assistance, 401(k) savings and other retirement programs, and employee assistance programs. EEO Statement Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex / gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting View email address on click.appcast.io. #J-18808-Ljbffr Mercer