Student Intern

About US:
Tryfacta is a leading, nationally renowned Workforce Management Solution provider for private &public sector firms across the US. We specialize in Healthcare, IT, Business Support, and Professional & Craft/Light Industrial ecosystems.

Founded in March 1996, we have a presence in all 50 States. Tryfacta has Ranked number 1 as one of the fastest-growing companies by Inc. Magazine (Inc. 5000)!

Job Title

Temporary Student Intern with a Work with a large, mission-driven public agency that supports essential water, environmental, and infrastructure services for a major metropolitan region

Location

San Jose, CA (Onsite)

Assignment Details

Duration: 960 Hours in a fiscal year
Work Schedule: Part-time: 15-20hr/week
Start Date: to be discussed
Pay Rate: $28.27

Role Overview

The Student Intern will support Valley Water's Water Supply Planning & Conservation team by assisting with water conservation programs, customer service activities, public outreach efforts, and administrative tasks. The role provides hands-on experience with water conservation initiatives, GIS tools, Oracle-based systems, and customer engagement while developing professional office and communication skills.

Key Responsibilities

• Provide customer service support and respond to inquiries received through the Water Conservation Hotline.
• Process applications related to water conservation programs.
• Assist with the implementation and administration of long-term water conservation initiatives.
• Support the Landscape Rebate Program and related customer service activities.
• Participate in public outreach events and community engagement activities.
• Utilize GIS and Oracle-based database systems to support program operations.
• Perform general administrative and office support tasks.
• Assist with special projects as assigned by the department.

Required Experience

• Experience using Microsoft Office applications in an academic or professional setting.
• Experience providing customer service or interacting with customers/public stakeholders.
• General office or administrative experience.
• Ability to learn and work with database systems and business applications.

Preferred:

• Experience with GIS (Geographic Information Systems).
• Exposure to water conservation, environmental, sustainability, or public utility programs.
• Experience supporting public outreach or community engagement events.
• Familiarity with rebate or customer incentive programs.
• Experience working with Oracle or similar database platforms.

Required Skills

Technical Skills

• Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Geographic Information Systems (GIS).
• Oracle-based database systems.
• Data entry and records management.
• Basic computer and office technology proficiency.

Soft Skills:

• Strong customer service orientation.
• Verbal and written communication skills.
• Interpersonal and relationship-building skills.
• Attention to detail and organizational skills.
• Ability to learn new systems and processes quickly.
• Ability to work independently and as part of a team.
• Professionalism and customer-focused problem solving.

Education / Certifications

Required:

• Currently enrolled as a continuing student in an accredited college or university.
• Must be carrying at least 9 units per academic term.

Preferred Majors

• Environmental Studies
• Environmental Science
• Water Resources Management
• Civil Engineering
• Geography / GIS
• Sustainability Studies
• Public Administration
• Natural Resources Management

Certifications (Preferred, Not Required)

• GIS coursework or certification.
• Microsoft Office certification.
• Customer Service training/certification.

Tryfacta is an Equal Opportunity-Affirmative Action Employer. We do not discriminate based on Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age