Senior Technical Program Manager

Senior Technical Program Manager

Onsite in Wilmington, Massachusetts

LightForce is leading the digital transformation of orthodontics and redefining the standard of care for patients. Our fully digital, 3D-printed orthodontic platform increases practice efficiency, improves clinical consistency, and enables more predictable treatment outcomes. Unlike traditional stock brackets, LightForce delivers fully customized, patient-specific brackets paired with AI-driven treatment planning—optimizing outcomes at scale. With recent advancements unlocking the next phase of digital orthodontics, LightForce continues to push the boundaries of what's possible in personalized care.

The Senior Technical Program Manager will lead a strategic next-generation product program at LightForce Orthodontics. This program represents a significant expansion of our product portfolio, complementing our existing offerings and integrating seamlessly with our digital planning and indirect bonding capabilities. The role requires exceptional program management skills to navigate an extremely complex technical path, coordinating cross-functional teams, and ensuring successful delivery across hardware, software, and manufacturing domains.

Essential Duties & Responsibilities

• Lead and drive a strategic product program through its entire lifecycle, managing complex technical integration within LightForce's personalized orthodontics system
• Develop comprehensive program plans with clear milestones, dependencies, and critical paths, balancing technical complexity with business objectives
• Coordinate cross-functional teams including engineering, product management, manufacturing, and clinical affairs to ensure alignment and successful execution
• Identify, track, and mitigate program risks, developing contingency plans for the most complex technical challenges
• Lead weekly program updates and status reports for executive leadership and key stakeholders
• Manage resource allocation across multiple workstreams, ensuring optimal team composition to address technical complexities
• Establish and maintain program governance, including decision-making frameworks, change management processes, and escalation paths
• Drive continuous process improvement within the program and across the organization
• Balance competing priorities and make data-driven decisions to keep the program on track
• Provide technical leadership on complex manufacturing, material science, and digital workflow integration challenges

Education & Experience

• Bachelor's degree in Materials Science, Chemistry, Engineering, Computer Science, or related technical field; Master's degree preferred
• 5+ years of technical program management experience
• Demonstrated experience managing programs with significant technical complexity and interdependencies
• Track record of successful program delivery at scale with significant technical components

Required Qualifications

• Expert-level program management skills with ability to lead complex technical initiatives from concept to launch
• Deep understanding of hardware/software development lifecycles and manufacturing processes
• Excellence in stakeholder management with strong written and verbal communication skills
• Proven experience managing risks and dependencies in technically complex environments
• Exceptional problem-solving skills with ability to navigate ambiguity
• Strong leadership presence with ability to influence without direct authority

Preferred Qualifications

• Knowledge of 3D printing technologies and workflows
• Experience with material science and advanced manufacturing technologies
• Experience leading transformative or first-of-its-kind programs
• Knowledge of design controls and quality system requirements for medical devices

Physical Demands

• May require occasional travel to manufacturing facilities and partner locations
• Primarily office-based work with standard physical demands of an office environment

Perks and Benefits (US Employees Only)

• Unlimited PTO for exempt employees
• 10 paid holidays per year
• Generous premium coverage for medical, dental, and vision plans
• Group plan voluntary life insurance
• Fringe benefits
• 401k retirement plan
• Paid parental leave
• Allowances for those in commercial sales positions
• Workplace perks such as food/coffee

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.

LightForce Orthodontics is an Equal Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state or local law.