MANAGEMENT SUPPORT SPECIALIST

Summary

This position is part of the Defense Security Cooperation Agency. The incumbent will be responsible for performing a variety of management support functions, which entails, involving the application of administrative and operational policies and procedures.

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Duties

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As a MANAGEMENT SUPPORT SPECIALIST at the GS-0301-7/9/11 some of your typical work assignments may include:

• Performing a wide range of administrative and management support functions, applying operational policies, maintaining and creating standard operating procedures (SOPs), and reviewing memos and correspondence for grammar and formatting to ensure smooth team operations.
• Assisting in the planning, coordination, and execution of major organizational programs and high-level engagements involving senior leadership, foreign delegations, and key external partners or stakeholders.
• Conducting research and analysis on administrative and operational issues by gathering and reviewing various source materials to develop recommendations, prepare presentations, and brief senior leadership.
• Providing assistance and facilitating communication across all levels of management regarding administrative requirements, goals, objectives, and plans to ensure mission accomplishment.
• Working to help answer short-turn suspense tasks, and making them complete.
• You may be required to travel for this position.

Requirements

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Conditions of employment

• Must be a U.S. citizen
• Males born after 12-31-59 must be registered for Selective Service
• Resume and supporting documents (See How To Apply)
• Suitable for Federal employment, determined by a background investigation
• May be required to successfully complete a probationary period
• Work Schedule: Full Time
• Overtime: Occasionally
• Tour of Duty: Flexible
• Recruitment Incentives: Authorized
• Fair Labor Standards Act (FLSA): Non-Exempt
• Financial Disclosure: Not Required
• Telework Eligibility: This position is telework eligible
• May be required to work other than normal hours, which may include evening, weekends, and/or holidays and/or overtime.
• Work may require travel away from the normal duty station on military or commercial aircraft.

Qualifications

You may qualify at the GS-07 grade level, if you fulfill the following qualifications:

A. One year of specialized experience equivalent to the GS-05 grade level in the Federal service: Following established procedures and specific guidelines to perform assignments, using judgment to select the most appropriate guidelines, references, and procedures for application; referring deviations, problems, and unfamiliar situations not covered by instructions to the supervisor for assistance; regularly reviewing documents for grammatical accuracy and ensuring it follows correct agency formatting guidance. OR

B. You have one full year of graduate level education or meet the requirements for superior academic achievement OR

C. You have some specialized experience as described in A, but less than one year; and you have more than one year but less than two years of education as described in B. You have computed the percentage of the requirements that you meet, and the total is at least 100%. (To compute the percentage, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond the first year by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify.)

You may qualify at the GS-09 grade level, if you fulfill the following qualifications:

A. One year of specialized experience equivalent to the GS-07 grade level in the Federal service: Applying knowledge of the principles, concepts, and methodology of a professional or administrative occupation; performing recurring assignments independently, supplemented by skill gained through job experience; handling problems and deviations in work assignments in accordance with instructions, policies, and accepted practices; analyzing various duties that involve different and unrelated processes and methods to determine the course of action; regularly reviewing documents for grammatical accuracy and ensuring it follows correct agency formatting guidance.

B. You have a Master's degree or equivalent graduate degree or 2 full years of progressively higher level graduate level education leading to such a degree or LL.B or J.D., if related OR

C. You have some specialized experience as described in A, but less than one year; and you have more than one year but less than two years of education as described in B. You have computed the percentage of the requirements that you meet, and the total is at least 100%. (To compute the percentage, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond the first year by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify.)

You may qualify at the GS-11 grade level, if you fulfill the following qualifications:

A. One year of specialized experience equivalent to the GS-09 grade level in the Federal service: Independently planning and coordinating a variety of management support functions, including applying administrative and operational policies and procedures; assisting in the planning, coordinating, and executing operations, programs, and events with senior officials; conducting analyses of issues concerning internal missions by extracting, gathering, reviewing, and analyzing source materials to assist in implementing administrative and operational changes; compiling, conceptualizing, and analyzing data to prepare presentations and brief senior leadership for executive-level events and dignitary visits. OR

B. You have a Ph.D. or equivalent graduate degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M, if related OR

C. You have some specialized experience as described in A, but less than one year; and you have more than one year but less than two years of education as described in B. You have computed the percentage of the requirements that you meet, and the total is at least 100%. (To compute the percentage, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond the first year by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify.)

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Incumbent must attain DoD Security Cooperation Workforce (SCW) Certification and complete related continuous learning requirements in accordance with the National Defense Authorization Act (NDAA) 2017, Title 10 United States Code, Section 384 and Security Cooperation Certification Program 2.0 requirements. Requirements for Proficiency Level 2 - At least 1 year of successful SC work experience with a performance appraisal rating of 3 or better. Incumbent must complete DoD SCW Practitioner level certification requirements within two years of entering the SC position. In addition, 60 hours of continuing education (CUE) every two years.

Education

If you are using education to qualify you MUST provide transcripts or other documentation to support your educational claims.

All materials must be submitted by the closing date of the announcement.

GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours that your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.

Foreign education may be qualifying if a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.S. education program or a U.S. accredited college or university has given full credit for the foreign courses.

Unofficial transcripts from U.S. Department of Education accredited colleges, universities, schools, or institutions listing your name, the name of the school, the date and degree awarded, and the list of classes and credits earned are acceptable for the application process. If selected, official transcripts are required before a firm job offer is made. A photocopy of your degree/diploma is not acceptable.

When relying on foreign education, submit transcripts and a copy of the equivalency evaluation results letter with a course-by-course listing. Documents must be in English or include an English translation. The hiring employer for this position does not evaluate degrees from foreign colleges or universities. For further information, visit: Foreign Education

Additional information

Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, the veteran must be a preference eligible or a veteran separated after 3 years or more of continuous active service performed under honorable conditions.

Interagency Career Transition Assistance Programs : This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria; 2) be rated well-qualified for the position; Well qualified is defined as possessing the type and quality of experience that exceeds the positions minimum qualifications. and 3) submit the appropriate documentation to support your ICTAP eligibility. For more information:

Noncompetitive Appointment Authorities : For more information on noncompetitive appointment authority eligibility requirements:

Persons with Disabilities - Schedule A

Special Hiring Authority for Veterans

Special Hiring Authority for Certain Military Spouses

Other Special Appointment Authorities - Subpart F

Males born after 12-31-59 must be registered or exempt from Selective Service (see

The selecting official may choose to conduct interviews, and once the selection is made, you will receive a notification of the decision.

NOTE: Declining to be interviewed or failure to report for a scheduled interview will be considered as a declination for further consideration for employment against this vacancy.

Re-employed Annuitant: This position does not meet criteria for re-employed annuitant. The DoD criteria for hiring Re-employed Annuitants can be found at:

This position is subject to an initial drug screening, and random testing thereafter. A negative drug test result must be received by HR within 30 calendar days after the EOD (i.e., start date). The selectee's inability successfully pass; or refusal to conduct the test may result in: 1) the tentative or FJO being withdrawn during the recruitment process; or 2) subsequently being removed from Federal service for failure to meet a condition of employment.

You may be required to sign a "Drug Test Statement of Understanding" if you are selected for this position.

As required by 5 C.F.R. § 302.106., DLA will provide Section 508 conformant ICT to employees with disabilities. All ICT interfaces with the public related to vacancy announcements and career transition opportunities must conform to the applicable requirements in the current ICT Standards and Guidelines (36 C.F.R. § 1194).

Status candidates must meet time-in-grade requirements (52 weeks at the next lower grade level).

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.