Vehicle Condition Assessor

divh2Vehicle Condition Assessor (VCA)/h2pAs a Vehicle Condition Assessor (VCA), you will play a critical role in delivering exceptional customer experiences by accurately assessing and documenting vehicle conditions for appraisals. Your work ensures quality, transparency, and efficiency in inventory management, directly impacting customer satisfaction. In this role, youll collaborate with Buyers, Senior Buyers, and Purchasing Managers, assist with lot merchandising, and support wholesale auction operations. If you have a passion for detail and enjoy working in a dynamic environment, this position offers an opportunity to make a meaningful impact every day./ppAt CarMax, we are the nations largest retailer of used cars with stores from coast to coast, and we are still growing. Were rethinking the way people buy cars and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether youre advancing your career or growing your skillset, we are here to drive you forward./ph3Role Responsibilities/h3ulliConduct accurate vehicle assessments, documenting cosmetic and mechanical conditions for appraisal analysis./liliEnsure accurate optioning of vehicles during assessments and inventory updates./liliPerform high-quality imaging of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations./liliComplete vehicle secures and confirmations, verifying appraisal details and resolving discrepancies./liliAssist with inventory management, customer transfers, and lot merchandising as needed./liliCollaborate with team members and assist with onboarding new associates to maintain operational excellence./liliFollow CarMax Environmental, Health and Safety (EHS) requirements and maintain a clean and orderly work area./li/ulh3Required Qualifications/h3ulliAbility to deliver exceptional customer service and collaborate across departments./liliSkilled in following standardized processes and maintaining accurate records./liliStrong communication skills for effective interaction with internal and external customers./liliAbility to multi-task in a fast-paced environment and work independently./liliValid drivers license and willingness to work outdoors in varying weather conditions./liliFlexibility to work nights, weekends, and holidays as need and physical ability for walking, bending, kneeling, and standing for extended periods./liliCommitment to CarMax policies and professional appearance standards./li/ulh3Preferred Qualifications/h3ulliExperience in vehicle assessments or a related automotive field is a plus./li/ulpAt CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nations largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For and are committed to helping our communities thrive./ppAs an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels changesparking ideas, overcoming challenges, and shaping whats next. Join us in creating a better future for our company, our customers, and the communities we call home./ppCarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law./ppUpon an applicants request, CarMax will consider reasonable accommodation to complete the CarMax Job Application./p/div