Market Development Representative

Market Development Representative 1

The Market Development Representative 1 is responsible for generating net new pipeline for Red Hat by discovering, qualifying and passing net new opportunities to Sales in accordance with detailed instructions. The role involves adhering to Red Hat's standardized follow up process to proactively contact leads (marketing sourced & outbound), qualify opportunities in accordance with MEDDPICC and set up handoff calls with the relevant AE/SA. Exercising limited judgment, this position supports marketing and sales initiatives by collaborating closely with both teams to ensure routine tasks and lead follow up activities are completed efficiently. Follow up on inbound marketing-generated leads to uncover customer challenges, qualify opportunities and set up Qualified Meetings with Account teams.

Collaborate with Marketing and Sales on routine campaigns to leverage relevant content to follow up on marketing inbound leads. Implement prescribed prospecting techniques to generate interest in prospective customers. Develop a basic understanding of Red Hat's technology and product portfolio. Utilize all systems and tools (Salesforce, Outreach, 6Sense, etc.) to maintain accurate records of activities related to outreach on leads and contacts. Follow established processes and adhere to published SLAs for all tasks.

Bachelor's degree, preferably in business, management, information systems, marketing, communications, or related field of study work experience or academic projects in sales, marketing, or information systems. Public speaking and presentation skills. Knowledge of sales techniques and systems like Salesforce.com (SFDC) or Outreach. Willingness to travel as needed. Excellent communication, problem solving, time management, and interpersonal skills. Positive attitude. Demonstrated success in previous roles. Desire to make a positive impact on Red Hat's strategic mission. Curiosity to learn and grow. Ability to work and learn on your own, as well as on a team. Ability to understand customer issues and needs and link them to Red Hat's offerings. Ability to discuss key industry issues at multiple levels within an organization. Motivated with the ability to work under strict deadlines.

The salary range for this position is $73,400.00 - $110,040.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications.

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits Comprehensive medical, dental, and vision coverage Flexible Spending Account - healthcare and dependent care Health Savings Account - high deductible medical plan Retirement 401(k) with employer match Paid time off and holidays Paid parental leave plans for all new parents Leave benefits including disability, paid family medical leave, and paid military leave Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.