Hostess
Cuzins Seafood and Clam Bar
Job Type
Full-time, Part-time
- Greet guests with a warm, friendly welcome upon arrival.
- Manage seating using the floor chart to ensure fair table distribution for servers.
- Escort guests to tables, present menus, and introduce their server.
- Handle reservations and phone inquiries professionally using the RESY system.
- Maintain the waitlist accurately and estimate wait times clearly for guests.
- Keep the host station clean, organized, and stocked with menus.
- Communicate effectively with servers, kitchen staff, and management to maintain smooth operations.
- Address guest complaints with professionalism and escalate issues to management when necessary.
- Experience: Prior host/hostess experience in a fast-paced restaurant environment required. Knowledge of hotel or restaurant operations is a plus.
- Technology: Familiarity with RESY reservation software is required. Familiarity with POS systems for order entry and seating management is required.
- Communication: Excellent phone etiquette and verbal communication skills.
- Multitasking: Ability to stay calm, organized, and prioritize tasks under pressure.
- Teamwork: A collaborative mindset and willingness to assist food service staff when needed.
- Ability to stand and walk for extended periods (up to 8 hours).
- Flexible availability, including weekends, evenings, and holidays. Must be able to work both lunch and dinner shifts.
Vacancy posted 1 day ago
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