Bilingual Intake Coordinator (Spanish)

6 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by Ultimate Staffing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $20.00/hr - $20.00/hr Direct message the job poster from Ultimate Staffing JOB: Bilingual Intake Coordinator (Spanish) Location: 100% Remote Must work PST Hours Pay Rate: $20/hour Schedule: Monday - Friday, 8:30 AM - 5:00 PM PST Must Have: Your own laptop and reliable internet Position Overview: Ultimate Staffing Services is currently hiring (2) Bilingual Intake Coordinators (Spanish) to support a leading client in the benefits administration space. This vital role ensures a high standard of customer service and support within a fast-paced call center environment. Candidates must be fluent in both English and Spanish and reside within 25 miles of Irvine, CA. Key Responsibilities: Deliver exceptional customer service by handling incoming calls and emails regarding employee benefits. Set up new cases by completing intake forms and routing them to Benefit Advocates. Respond to inquiries professionally and accurately, identifying and resolving routine issues. Maintain thorough and timely documentation of all communications per department standards. Manage both paper and electronic filing in accordance with privacy and HIPAA guidelines. Support development of client-facing materials in a consistent and professional format. Participate in team meetings, trainings, and discussions as needed. Ensure data accuracy and integrity in all systems. Perform additional administrative duties as assigned. Qualifications: Bilingual fluency in English and Spanish (verbal and written) required. Minimum 1 year of customer service experience, ideally in employee benefits or a related field. Strong communication, organizational, and problem-solving skills. Proficiency in Microsoft Office and the ability to quickly learn new systems. Understanding of employee benefits and related compliance concepts preferred. Why You'll Love This Role: 100% remote flexibility (local residency requirement applies) Opportunity to support meaningful employee benefits services Collaborative team environment with training provided All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Administrative Industries Administrative and Support Services Referrals increase your chances of interviewing at Ultimate Staffing by 2x Get notified about new Intake Coordinator jobs in Irvine, CA . OUTPATIENT CARE COORDINATOR - HMG 360 SAN MIGUEL PRIME Dental Patient Care Coordinator - $25-$35/hour Case Manager III - Interim Housing Services [SWING SHIFT] (JR 4790) Orange County, CA $23.24-$28.28 1 month ago Santa Fe Springs, CA $21.00-$31.99 1 week ago Orange, CA $41,472.00-$62,208.00 2 weeks ago Care Coordinator, Chronic Kidney Disease (CKD) Orange, CA $41,472.00-$62,208.00 1 day ago Intake Coordinator License Vocational Nurse (LVN) Home Health, Full-time, 8am - 5pm Case Manager II | Enhanced Case Management (ECM) Eligibility and Referral Coordinator - Orange, CA Long Beach, CA $25.75-$29.50 11 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Ultimate Staffing