Automotive Title Clerk Assistant

Automotive Titling/Office Assistant

Germain Mercedes-Benz of Easton

Columbus, OH

At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.

As a Titling/Office Assistant, you are responsible for performing various accounting and administrative tasks related to the automotive industry. This role will involve handling financial transactions, preparing reports, reconciling accounts, and assisting with general accounting duties.

Responsibilities:

• Process and verify all vehicle titles, registrations, and related documents in a timely and accurate manner, ensuring compliance with state and federal regulations.
• Review and audit sales transactions for accuracy, completeness, and proper documentation.
• Prepare and submit monthly reports on title and billing activities to management.
• Collaborate with the sales, finance, and service departments to resolve any discrepancies or issues related to titles and billing.
• Maintain up-to-date knowledge of state and federal regulations related to vehicle titling and registration.
• Assist customers with title and registration inquiries, providing exceptional customer service at all times.
• Perform other administrative duties as needed, such as data entry, filing, and record keeping.

Qualifications:

• Minimum 2 years of experience in automotive title processing or billing within a dealership environment.
• Strong understanding of state and federal regulations related to vehicle titling and registration.
• Proficiency in MS Office Suite, with a focus on Excel, and experience with dealership management software (e.g., CDK Global, Reynolds & Reynolds).
• Exceptional attention to detail, organizational skills, and ability to multitask in a fast-paced environment.
• Excellent written and verbal communication skills, with a strong commitment to customer service.
• Ability to work independently and as part of a team, while maintaining a high level of professionalism and confidentiality.

Germain Offers:

• Comprehensive Coverage & Health, Dental and Vision Insurance
• 401(k) Savings Plan with Employer Match
• Paid Vacation/Company Holidays
• Competitive Wage Plans
• Ongoing Professional Development and Internal Promotions
• Company Outings and Activities
• Employee Discounts

Whether you're an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we'll provide you with the tools, training, and opportunities to help you succeed.