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Body Shop Customer Service Representative

Tansky Sawmill Toyota

Ready to start a new career in the automotive industry? We're ready to invest in you! This is a great opportunity with hands-on training and dedication from our leadership team.

Family-owned and operated since 1968, Tansky Sawmill Toyota has gained a prominent reputation for unmatched community involvement and the honest approach we take with our customers. We strive to offer our customers a valuable experience during each visit with us!

If you have experience in retail sales, call center or any customer service role -- we want to talk to you!

Responsibilities include but aren't limited to:
  • Triage appointments and incoming customers
  • Answer phones and direct inquiries to the proper department and follow up in a timely manner
  • Calculate the customer's bill using the dealership's computer system
  • Make changes accurately and issue receipts to customers
  • Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
  • File Service Repair Orders
Requirements:
  • Excellent communication skills
  • Basic accounting skills
  • Detail-oriented
  • Experience with Microsoft Office suite
  • Automotive experience a plus
  • Ability to communicate customers' interests, needs, and requests to management and sales personnel
  • Professional personal appearance
We Offer:
  • Medical + Dental insurance
  • 401k match program
  • Paid training
  • Paid time off
Vacancy posted 15 hours ago
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