Rider Success Specialist

We’re looking for a highly organized, relationship-driven Rider Success Specialist to support our sponsored riders and teams across the MOOSE, Arctiva, Z1R, and Slippery brands. This role is central to athlete success—serving as the main point of contact for rider support, gear logistics, event coordination, and team relations. The Rider Success Specialist acts as a trusted liaison between riders, teams, event organizers, vendors, and internal partners, ensuring seamless execution of gear delivery, travel, promotions, and rider programs in a fast-paced, event-driven environment. What You’ll Do Serve as the primary support contact for sponsored riders and teams, building strong, collaborative relationships Manage rider and team orders, hard-parts allocations, and maintain accurate budget and operational records Forecast inventory needs, identify shortages, and partner with vendors and procurement to source specialty gear Coordinate gear production by collecting rider information and graphics, and partnering with designers and print vendors Manage travel logistics, event schedules, Moose Consumer Truck operations, and event displays Scout, evaluate, and help recruit new rider talent through industry engagement Prepare, review, and negotiate rider contracts Manage inventory for the Moose Consumer Truck and event crew Plan and host rider dinners, dealer events, and social gatherings Gather product feedback from riders, identify improvement opportunities, and collaborate with internal teams to support product innovation Stay current on industry trends, key athletes, and competitive brands Maintain strict confidentiality and support additional responsibilities as assigned What You Bring High school diploma or equivalent required 2–4 years of experience in motorsports, action sports, athlete management, or a related field Exceptional attention to detail and organizational skills Strong interpersonal, verbal, and written communication abilities Proven customer service mindset with internal and external partners Ability to adapt and perform in a fast-paced, event-driven environment Proficiency with spreadsheets and inventory tracking systems Field testing awareness, including fit, durability, and performance considerations Solid understanding of product lifecycle and development processes Disclaimer Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. LeMans Corporation is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. LeMans Corporation will only employ those who are legally authorized to work in the United States. There are not any current or future visa sponsorships for this opening. This company participates in E-Verify #J-18808-Ljbffr