Director of Enterprise Onboarding

Description

Company Overview

AdCellerant is an award-winning tech-enabled services company that has brought Madison Avenue-level digital marketing solutions to Main Street businesses since 2013. We help local marketers, media companies, agencies, and channel sales organizations leverage our proprietary advertising software platform, Ui.Marketing.

Summary of Role

The Director of Enterprise Onboarding is responsible for leading and optimizing the partner onboarding experience, ensuring successful implementation, adoption, and long-term growth of strategic partnerships. This role oversees onboarding programs for enterprise partners, develops scalable enablement strategies, and collaborates cross-functionally with Product, Engineering, Operations, and Sales leadership to deliver a seamless onboarding journey.

The ideal candidate is a strong people leader, process builder, and relationship manager who can balance operational excellence with strategic partner engagement. This individual will drive onboarding effectiveness, accelerate time-to-value, and ensure customers are positioned for long-term success and growth.

Responsibilities

Partner Onboarding Leadership

• Lead and oversee the end-to-end partner onboarding process, ensuring a consistent, high-quality experience for new Enterprise partners.
• Develop, implement, and continuously improve onboarding strategies, workflows, and best practices.
• Establish performance metrics and reporting to measure onboarding effectiveness, partner readiness, and adoption.

Enterprise Partner Enablement

• Manage onboarding initiatives for enterprise-level partnerships, including customized implementation plans and training programs.
• Design and deliver tailored training that ensure partners fully understand company processes, platform capabilities, and digital solutions.
• Serve as a trusted advisor during onboarding, helping partners achieve successful adoption and measurable business outcomes.

Cross-Functional Collaboration

• Partner closely with Product, Engineering, Operations, and Business Development teams to ensure seamless onboarding execution and issue resolution.
• Act as the primary liaison between onboarding teams and internal stakeholders to align priorities, timelines, and partner expectations.
• Identify process gaps and advocate for enhancements that improve onboarding efficiency and partner outcomes.

Partner Growth & Continuous Improvement

• Collaborate with Sales and Business Development leadership to support partner growth, engagement, and retention strategies.
• Gather and analyze partner feedback to identify trends, opportunities, and areas for improvement.
• Provide actionable insights and feedback to the Product team to enhance software functionality, usability, and overall partner experience.
• Champion a customer-centric approach to onboarding and partner success across the organization.
• Focus on Key Performance Indicators to track success, such as partner adoption and software utilization

Requirements

Qualifications:

• 5+ years of experience leading and developing high-performing teams in a fast-paced, growth-oriented environment.
• Demonstrated success managing enterprise customer onboarding programs, implementations, or strategic partner enablement initiatives.
• Experience working with complex enterprise customers, including executive stakeholders and cross-functional decision-makers.
• Proven track record of developing scalable onboarding processes, frameworks, and operational best practices.
• Ability to influence and drive alignment across multiple departments and levels of the organization.
• Experience leading organizational change, managing competing priorities, and driving process improvements.
• Strong understanding of digital advertising platforms and ecosystems, including but not limited to The Trade Desk, Google, and Meta.
• Exceptional verbal, written, and presentation skills, with the ability to communicate effectively with executive leadership, customers, and internal stakeholders.
• Strong consultative, relationship-building, and problem-solving skills, with the ability to manage escalations and navigate complex business challenges.
• Demonstrated commitment to fostering a culture of accountability, collaboration, and customer-centricity.

Location Information

Remote applicants welcome.

Team members must live and work in the United States* (*territories excluded), and have access to reliable, high-speed internet.

Compensation

Compensation for this role is a combination of salary, commission and bonus, targeting a total annual compensation range of $120,000 - $140,000+. The salary range is $90,000 - $110,000 annually, depending on experience.

Benefits

AdCellerant offers full-time employees:

• Paid vacation, holidays, and sick days
• Health/dental/vision benefits
• 401k retirement plan and company match contribution
• Generous paid parental leave
• Wellness Program
• Work from home flexibility
• Denver, CO headquarters available for hybrid work with in office perks

Life at AdCellerant

Our top priority is our team above everything else. We set out to build a great workplace, followed by a great company. We know that if our team is motivated, all the company's business objectives can be achieved. Our goal of team first since our founding has led to being recognized in a few ways we are proud of:

• Denver Business Journal "Best Workplace"
• Built In Colorado's Best Workplaces 2018, 2019, 2020, 2022, 2023
• Inc. 5000 Award for Fastest Growing Companies in the U.S, 5 years running: 2018 - 2022

Those who join our team join the ranks of an engaged, lively, industry-leading team! We are united in our mission to make Madison Avenue-level digital advertising solutions available to Main Street marketers, and you'll find our main Pillars woven throughout everything we do.

AdCellerant's Pillars:

• Driving results for partners & local businesses
• Technology innovations to stay ahead of the curve
• Our team members' success & well being
• Exceptional customer service for every single partner
• Conducting our business in an ethical & sustainable way
• Making our local community a better place

Other Requirements

Currently legally authorized to work in the United States on a full-time basis.

Equal Opportunity

AdCellerant is proud to be an equal opportunity workplace. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates regardless of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, marital status, citizenship, age, Veteran status, status as an individual with a disability, or other applicable legally protected characteristics.

Important: Security Notice

We're excited that you're interested in exploring job opportunities with AdCellerant! However, we also want to remind you to be cautious and wary of recruitment scams that have become increasingly common across all industries.

Fraudsters may pose as a representative of a company, and unsuspecting applicants may be invited to participate in fake interviews, asked to fill out fabricated employment applications, or even issued fake offer letters. This is all in an attempt to entice victims to pay money or divulge sensitive personal information.

We take your safety and privacy seriously, and want to assure you that we will never ask for your financial information during any part of the interview process.

Our communication will always come from an @careers.adcellerant.com or @adcellerant.com domain.

If you receive any suspicious activity, please stop communication with the individual and consider reporting them to the US FBI Internet Crime Complaint Center. If you're unsure about the legitimacy of an email you received from our recruiting team, please forward it to us at View email address on click.appcast.io

*** Please do not send resumes via email ***

Additional Notices

E-Verify Statement

AdCellerant participates in the E-Verify program for all new hires. We comply with all applicable federal, state, and local laws regarding employment eligibility verification and do not use E-Verify to pre-screen applicants.

Colorado Job Application Fairness Act

Colorado Residents: In any materials you submit in connection with your job application, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. Should you wish to exercise your right to redact such information, please redact it prior to submitting the documentation. You will not be penalized for redacting or removing this information.

Application Deadline

June 17 2026, or until the role is filled