Food Service Associate

Organization VUH Nutrition Cafeteria Admin Job Summary Responsible for performing customer service for kitchen and retail areas of the Food Services department. Duties include preparing patient meal trays, tray passing, serving patient/customer meals, and other responsibilities assigned by leadership while maintaining approved food handling procedures and a high level of accountability and professionalism. Key Responsibilities Food service preparation, tracking of patient orders, delivery, tray pick‑up, and clean‑up in a professional and timely manner. Set up and break down the assigned station with appropriate supplies and food items. Maintain a safe work environment. Ensure food safety and quality for patients and guests. Prepare and serve food according to dietary requirements. Maintain proper sanitation of food, supplies, food preparation areas, and equipment. Use kitchen equipment such as knives, slicers, mixers, and dishwashers within safety guidelines. Technical Capabilities Food Replenishment (Novice): Demonstrates fundamental proficiency in food replenishment. FDA/USDA Regulations (Novice): Demonstrates fundamental proficiency in FDA/USDA compliance. Customer Service (Novice): Influences patients and guests, verifies needs, participates in meetings, and responds with urgency and persistence. Food Handling (Novice): Safely handles food from processing to final presentation. Core Accountabilities Organizational Impact: Performs routine tasks with occasional guidance. Problem Solving / Complexity of Work: Utilizes discretion and research to solve routine problems. Breadth of Knowledge: Applies knowledge of standards, established processes, and procedures relevant to the job. Team Interaction: Provides guidance to entry‑level co‑workers. Core Capabilities Supporting Colleagues – Develops Self and Others: Continuously improves own skills by identifying development opportunities. Builds and Maintains Relationships: Understands colleagues' priorities and working styles, fostering collaborative relationships. Communicates Effectively: Shares information clearly and courteously. Serves Others with Compassion: Invests time to understand problems and needs. Solves Complex Problems: Understands issues, solves routine problems, and raises concerns timely. Offers Meaningful Advice and Support: Listens carefully to provide accurate information and support. Ensures High Quality – Performs Excellent Work, Fulfills Safety and Regulatory Requirements. Managing Resources Effectively – Demonstrates accountability, stewardship of resources, and data‑driven decision making. Fostering Innovation – Generates new ideas, applies technology, and adapts to change. Position Qualifications Experience Level: Less than 1 year. Education: High School Diploma or GED. Benefits This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package that may include health, disability, retirement and/or wellness offerings. Equal Opportunity Statement Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is dedicated to principles of equal opportunity. EOE/Vets/Disabled. #J-18808-Ljbffr Montgomery College