Lab Customer Service Specialist
$17.3 - $25.11 per hourGILCHRIST
Job Title
Under limited supervision, provides customers with high quality services during registration and order entry and during communication of test and other pertinent information that would aid in efficient utilization of laboratory services.
Education: HS; Additional college preparation in the biological and/or laboratory sciences is preferred
Experience: 6 months of specimen processing/phlebotomy training or related experience
Skills:
- Knowledge of medical terminology and insurance coverage and billing
- Knowledge of problem resolution strategies for customer service matters
- Excellent skill in Customer Service techniques
- Skill in Lab Information System and other computer applications
- Ability to type quickly and accurately
- Ability to listen attentively and analyze problem with accuracy
- Ability to prioritize work, pay attention to detail and multi-task
- Skill in oral and written communication
Pay Range
$17.30 - $25.11
Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.
Equal Employment Opportunity
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
GILCHRISTVacancy posted 4 days ago
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