Receptionist

Compensation $16.50 - $20.50 /hour Schedule Weekends Sundays 9 am to 7:00 pm Monday 8:30 am to 5:00 pm Tuesday 11:00 am to 7:00 pm We have 2 other receptionists that work the other hours. Coverage for the Front Office is Monday through Friday 8:30 am to 7:00 pm. Saturday and Sunday hours 9 am to 7 pm. About the role The Receptionist at the Southern Utah Veterans Home serves as the first point of contact for visitors, residents, and staff. This role is responsible for managing the front desk operations, providing excellent customer service, and ensuring smooth communication within the facility. Key Responsibilities Greet and welcome visitors, residents, and staff in a professional and courteous manner. Answer, screen, and forward incoming phone calls promptly and efficiently. Manage the visitor sign-in and sign-out process, maintaining accurate records. Provide information and directions to visitors and callers as needed. Handle incoming and outgoing mail and deliveries. Maintain a clean, organized, and welcoming reception area. Assist with scheduling appointments and coordinating meetings. Support administrative tasks such as data entry, filing, and document preparation. Collaborate with other departments to ensure effective communication and service delivery. Adhere to all facility policies, procedures, and confidentiality requirements. Qualifications High school diploma or equivalent required. Previous experience in a receptionist or customer service role preferred. Excellent verbal and written communication skills. Proficient in Microsoft Office Suite (Word, Excel, Outlook) and phone systems. Strong organizational skills and attention to detail. Ability to multitask and handle a fast-paced environment. Professional appearance and demeanor. Ability to maintain confidentiality and handle sensitive information appropriately. Willingness to work collaboratively as part of a team. Work Environment This position is based at the Southern Utah Veterans Home located in Ivins, St. George, UT. The receptionist will work primarily indoors in a front desk setting, interacting regularly with veterans, visitors, and staff members. #J-18808-Ljbffr Avalon Health Care Group