Investigator, Employee Discipline

Investigator, Employee Discipline

The New York City Taxi and Limousine Commission (TLC) is the City agency responsible for the oversight of the for-hire vehicle industries in New York City, including yellow medallion taxis, green Boro Taxis, community car services, livery cars, black car services, luxury limousines, commuter vans, and paratransit services. The TLC regulates industries that are responsible for over 800,000 daily trips. Our role is to ensure that each passenger's riding experience is safe, comfortable and convenient, that TLC drivers are driving safely, and combatting unlicensed for-hire activity. The selected candidate will report to the Director of Discipline and Labor Relations within the TLC's Division of Legal Affairs. Job duties will include but not be limited to:

• Managing a caseload of disciplinary investigations agency-wide.
• Conducting interviews with TLC uniformed and non-uniformed employees, licensees, and potential witnesses.
• Collecting, reviewing, and analyzing forensic, audio, video, written, medical, and testimonial evidence.
• Coordinating and liaising with external criminal justice agencies, including the New York City Department of Investigation and the City District Attorney's Offices.
• Preparing detailed written reports summarizing evidentiary findings and testifying before administrative tribunals such as the New York City Office of Administrative Trials and Hearings (OATH).
• Ensuring adherence to and enforcement of TLC policies, procedures, rules, and regulations, as well as applicable administrative disciplinary and civil service law procedures.
• Assisting in the development and delivery of training programs related to employee conduct and disciplinary procedures.
• And handle related projects as assigned.

Minimum Qualifications

1. A four-year high school diploma or its educational equivalent and five years of satisfactory, full-time experience as an investigator evaluating credit worthiness, searching for assets, verifying information concerning education, experience, and other personal qualifications bearing upon character and fitness for employment, or performing investigations involving the research, compilation and/or location of evidence or information in order to build a case or uncover activities of a criminal, corrupt, unlawful or unethical nature; or 2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory, full-time experience as described in "1" above; or 3. A baccalaureate degree from an accredited college and two years of satisfactory, full-time experience as described in "1" above; or 4. Education and/or experience equivalent to "1", "2", or "3" above.

Preferred Skills

Strong interest in public service and law enforcement. Must have a strong investigative background. Excellent communication, analytical, and writing skills, with the ability to remain objective and thorough in conducting investigations for uniformed and non-uniformed personnel. Proven conflict management, problem-solving, advocacy, and negotiation skills. Demonstrated ability to manage highly sensitive and confidential information with discretion and integrity. Multilingual or bilingual skills are desirable.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.