JARS IT Associate

IT Associate JARS Cannabis - Arizona (Multi-Site: Retail, Grow, Corporate) Salary: $65,000 - $75,000 per year About JARS Cannabis JARS Cannabis is a fast-growing, multi-state cannabis retailer focused on operational excellence across retail, production, and corporate environments. Our IT team plays a critical role in ensuring all systems, devices, and locations remain fully functional and secure. Position Overview The IT Associate supports day-to-day IT operations across all JARS locations, including dispensaries, grow/production sites, and corporate users. This is a hands‑on role focused on troubleshooting technical issues, maintaining systems, and ensuring all locations remain operational. Key Responsibilities Provide technical support for POS systems, hardware, and software across all locations Troubleshoot network connectivity, devices, and infrastructure issues Manage IT service requests and maintain accurate documentation Support onboarding/offboarding, system access, and security protocols Track and maintain IT inventory, hardware deployments, and repairs Assist with Microsoft 365, SaaS platforms, and system administration Provide on-site support for store launches, issues, and installations as needed Coordinate with vendors and support IT projects and system improvements Qualifications Strong troubleshooting and technical support experience across hardware and software Experience supporting POS systems, printers, and networked devices Knowledge of networking fundamentals (firewalls, routers, access points, DNS) Familiarity with Microsoft 365 and device management systems Ability to manage multiple service requests and prioritize effectively Strong attention to detail and documentation skills What We’re Looking For Hands‑on, solutions‑oriented mindset Strong organizational and time management skills Ability to work independently across multiple locations and systems Clear communication and ability to support non-technical users Adaptability in a fast‑paced, multi‑site environment Schedule & Work Environment Full-time, in‑person role based in Arizona Travel to dispensaries, grow sites, and corporate locations required Compensation & Benefits Salary: $65,000 - $75,000 per year Health, dental, and vision benefits Employee discounts Growth opportunities within a rapidly expanding company #J-18808-Ljbffr JARS Cannabis