Human Resources Representative

POSITION SUMMARYThe Human Resources Representative serves as a generalist supporting all functions of the Human Resources Department, including recruitment, onboarding, payroll, benefits administration, employee relations, compliance, and HR systems management. This role is responsible for executing daily HR operations while ensuring accuracy, confidentiality, and compliance with all applicable laws and bank policies.The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities while delivering excellent internal customer service.DUTIES AND RESPONSIBILITIESHR Administration & RecordkeepingMaintain accurate documentation for all employee lifecycle activities, including applications, interviews, hiring, transfers, and terminationsMaintain and organize employee personnel filesEnsure data integrity within HRIS and applicant tracking system (ATS)Maintain employee recognition records, including birthday and anniversary calendarsRespond to verification of employment requestsRecruitment, Hiring & OnboardingRecruit, interview, and facilitate the hiring of qualified applicantsCollaborate with managers to identify skills and competencies needed for open positionsMaintain and update job descriptionsConduct background checks and employment eligibility verificationCoordinate and conduct new hire orientation and onboardingAssist with employee transfers, promotions, and offboardingMaintain applicant tracking and supporting documentationPayroll AdministrationProcess bi-weekly payroll and additional payroll cycles as neededReview and audit employee timecards for compliance with payroll policyMonitor payroll changes, including earnings and deductionsMaintain payroll records and ensure regulatory complianceAssist with bank reconciliations and payroll-related documentationRespond to employee payroll questions and resolve issuesBenefits & Leave AdministrationAdminister employee benefits programs and enrollment changesCoordinate benefits updates and employee communicationsProcess COBRA events and track paymentsReconcile insurance invoices to anticipated changesAssist with annual benefits open enrollmentProcess and track leave requests (FMLA, STD, LTD)Support employees with benefits-related inquiriesEmployee Relations & SupportSupport performance management, morale, and engagement initiativesMaintain confidentiality and professionalism in all interactionsCoordinate employee engagement initiatives, including:Charitable campaigns (e.g., United Way)Employee recognition and incentive programsAnniversary and appreciation initiativesManage distribution and tracking of employee recognition itemsParticipate in bank-wide sales and referral incentive programsCompliance & Policy SupportEnsure compliance with federal, state, and local employment lawsMaintain knowledge of HR best practices, regulatory changes, and employment trendsSupport updates and improvements to HR policies and proceduresEnsure documentation and processes meet compliance standardsGeneral ResponsibilitiesProvide excellent customer service to employees and internal stakeholdersMaintain the highest level of confidentiality, integrity, and professionalismBuild and maintain strong working relationships across the organizationFollow all bank policies, procedures, and security requirementsPerform special projects and additional duties as assignedEDUCATION AND EXPERIENCE REQUIREDHigh school diploma requiredBachelor’s degree in Human Resources, Business, Accounting, or related field, or equivalent experience preferredKnowledge of employment law and payroll processesPrevious Human Resources or customer service experience requiredPrevious payroll experience preferredBanking or financial industry experience preferredCOMMUNICATION: Effectively communicate with directors, management, employees, auditors, examiners, and customers in both verbal and written formats.REQUIRED KNOWLEDGE, SKILLS, AND ABILITIESProficiency in Microsoft Word and ExcelStrong attention to detail and accuracyAbility to analyze information and solve problemsStrong organizational and time management skillsAbility to multitask and prioritize in a fast-paced environmentExcellent verbal and written communication skillsStrong interpersonal and relationship-building skillsAbility to maintain confidentiality and professionalismAbility to handle sensitive situations with discretionService-oriented mindset and teamwork focusPHYSICAL REQUIREMENTSAbility to work at a computer for extended periodsAbility to communicate with employees and the public in person, verbally over the phone, and in writingAbility to access files, including bending, reachingMENTAL REQUIREMENTSAbility to remain attentive and focused throughout the workdayAbility to make sound, timely decisionsAbility to manage multiple priorities and deadlinesAbility to remain calm and professional in high-pressure situationsAbility to follow procedures and instructions accuratelyAbility to maintain confidentiality of sensitive informationBEHAVIORAL REQUIREMENTSMaintain honesty, integrity, and high ethical standards.Demonstrate accountability and professionalism.Maintain confidentiality of sensitive customer and Bank information.Exhibit strong attention to detail and accuracy.Support a team-oriented and compliance-focused work environment.Demonstrate sound judgment and leadership in addressing compliance risks. #J-18808-Ljbffr