Server

At City Line Bar & Grill, we believe that delivering an exceptional guest experience starts with a strong, collaborative team . We are dedicated to quality, creativity, and the seamless execution of great food and drinks. If you thrive in a fast-paced setting, value mutual support, and are ready to contribute your best every day, you’ll fit right in. We offer competitive pay , excellent benefits , and a commitment to providing real opportunities for growth . Come be a valued member of our crew and help us keep the good times rolling! Position Summary As a server, you will be responsible for providing customers with an exceptional dining experience. Duties will include taking food/drink orders, answering menu questions, serving food, and ensuring customers have everything they need to enjoy their meals. You will work in close collaboration with both front and back-of-house personnel to achieve the highest level of customer service. Essential Functions Interact with guests in a friendly and positive manner Ability to take food and drink orders from customers accurately and efficiently Inform guests of menu changes and daily specials, and make recommendations you genuinely feel your guests will enjoy. Process guest orders to ensure all items are prepared correctly and on a timely basis Pick up and deliver orders to patrons; supply proper condiments and accompaniments Use the restaurant’s POS to ring in guest orders Collect payments from customers Answer customer questions about the menu, with the ability to make recommendations Prepare and break down restaurant tables Adhere to sanitations, safety, and alcohol beverage control policies Promptly address customer service issues and refer customers to management when necessary Assist with special events or other projects as needed Check guests’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages Assist host by answering phones to take reservations, to go orders, and by greeting, seating, and thanking guests Additional Responsibilities Adhere to grooming and appearance standards consistently Stay updated on current menu choices, specialities and deviations Perform basic “sidework” tasks as needed or directed by supervisor Help food preparation staff when needed Assist host by answering phones to take reservations or to-go orders, and by greeting Collaborate with other restaurant servers and kitchen/bar staff Training and Experience Must be able to pass the Responsible Service of Alcohol Test with a score of 90% or better Must have or be able to obtain State applicable health and/or alcohol compliance card Proven restaurant serving or hostessing experience a plus High school diploma; previous food safety training considered a plus Must be of legal age according to State regulations to serve alcohol Skills and Knowledge Basic reading and writing skills are required Basic mathematical skills to make change Knowledge of workplace safety and food handling procedures Must be able to suggestively sell food and beverage items Basic computer skills Competencies and Personal Characteristics Customer-oriented approach and strong communication skills Ability to work well with other teammates while maintaining a positive attitude Problem-solving and decision-making skills Multi-task oriented Ability to work in a fast-paced environment Environment and Physical Demands Must be able to walk and stand during the entire shift Continuously reach, bend, lift, carry, stoop, and wipe Must be able to safely lift and easily maneuver trays of food weighing up to 20 pounds Frequent washing of hands Hazards include, but are not limited to, cuts, slipping, tripping, falls, and burns #J-18808-Ljbffr