Lead Licensing Specialist(Mesa, Garfield, Eagle, & Summit Counties)

Job Title

Compliance Specialist IV

Job Description

What you'll be doing:

This position functions as a work lead. The work lead provides training and consistency on inspecting facilities and authorizes the issuance of licenses for ten types of childcare facilities licenses after compliance with eight sets of rules and regulations has been verified; investigates complaints concerning children in case of Stage II complaints and documents facts on licensees for possible adverse or legal action in order to assure the safety of children in out of home settings. The Work Leader provides direction, interpretation, and consultation to those in the business of providing childcare services in all aspects of the rules and regulations, the licensing process, and the laws governing child care. They possess knowledge of rules and regulations. Completes records and reports necessary to issue licenses and ensure facilities' compliance with rules and regulations. The Work Lead maintains records and reports necessary to be used in supervision, the assessment of caseload tracking, and other data pertinent to office operations. They provide technical expertise to various boards and review panels, such as the Colorado State Department of Social Services Appeal Panel, Institutional Abuse Review Team, local government zoning boards, community stakeholder activities, legislative activities, and other agency boards. Completes special projects associated with licensing and quality initiatives.

Major job duties include, but are not limited to the following:

• Reviews and evaluates applications, and supporting documents including but not limited to legal documents, criminal records, child abuse and neglect records, as well as health, fire, building, and zoning department reports.
• Conducts inspections and interviews relevant parties to review and evaluate the facility's programs through the analysis of documents such as policies and procedures, behavior management and discipline, staff qualifications, medical administration, floor plans, and plans for educational, community, and recreational activities.
• Observes and trains compliance specialist III to ensure reliability and consistency.
• Analyzes the application and program to determine whether a licensing inspection can be conducted or if a corrected action plan is required prior to an on-site inspection.
• Prioritizes, personally organizes workload to complete inspections and paperwork to ensure assigned workload is completed in a satisfactory timely manner.
• Identifies which of seven separate rule sets to apply to programs, based on the programs operation, policies and ages of children served.
• Prioritize and assign work, monitor services and products to ensure quality, timeliness, and quantity meet standards and deadlines for deliverables to meet work plan objectives.
• Implement methods, procedures, and processes to improve workflow and productivity.
• Develop plans for training and development, and provide training as needed.
• Provides feedback and coaching, monitor performance, and contribute to each assigned employee's annual performance plan and annual performance evaluation.
• Regularly review criminal background investigation reports, data entry, and investigations narratives entered into licensing system to determine if compliance specialist III's and contract staff are fulfilling job requirements per Standard Operating Procedures.
• Physically inspects the facility for health, safety, and program standards and interviewing administrative staff to determine qualifications and ability to provide childcare.
• Supports licensing unit by ensuring all licensing inspections and investigations are completed in a timely manner.
• Reviews report of inspection response forms and audits scanning system to ensure all required documents have been appropriately scanned into licensing systems.
• Provides technical expertise to various boards and review panels, such as Child and Adult Mistreatment Dispute Review Section, Institutional Abuse Review Team, local government zoning boards, community stakeholder activities, legislative activities, Child Care Associations, Child Care Resource and Referral Agencies, Early Childhood Councils and other agency boards.
• Completes special projects associated with licensing and quality initiatives on behalf of the Division of Early Learning Licensing and Administration.
• Works closely with County Departments of Human Services and law enforcement agencies to determine when allegations of abuse and neglect rise to criminal charges or county findings and make decisions on appropriate legal actions.
• Other duties as assigned.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Residency Requirement: This posting is only open to residents of the State of Colorado at the time submitting your application. Class Code & Classification Description:

(H1G4XX) - Compliance Specialist IV

Minimum Qualifications: Education and Experience: Bachelor's degree in Human Services, Sociology, Psychology, Social Work, Childhood Development, or closely related field; and three (3) years of professional experience in an occupational field related to the work assigned to the position which could include human or social services and early childhood programs. Experience must include the following:

• At least two (2) years of professional experience as a licensing specialist in Child Care Licensing in Colorado.

Experience Only: Seven (7) years of relevant experience in an occupational field related to the work assigned to the position which could include human or social services and early childhood programs. Experience must include the following:

• At least two (2) years of professional experience as a licensing specialist in Child Care Licensing in Colorado.

Substitutions :

• Additional appropriate experience will substitute for the degree requirement on a year-for-year basis.
• Additional appropriate education will substitute for the required experience on a year-for-year basis.

Highly Desired Skills:

• Ability to effectively transmit ideas, instructions and information through clear and concise written and verbal communication methods.
• Demonstrated experience in adverse licensing for child care facilities.
• Proficient computer skills.
• Ability to communicate and work with people of diverse backgrounds.
• Investigative practices/techniques.
• Knowledge of licensing principles.
• Time management.
• De-escalation techniques for volatile situations.

Conditions of Employment:

• Travel as needed to cover caseloads and support child care licensing staff; while a driver's license is not required, the candidate must be able to travel and have reliable transportation
• Applicants must pass a thorough background check and motor vehicle records check prior to employment.
• Employees who have been disciplinary terminated, resigned in lieu of disciplinary termination, or negotiated their termination from the State of Colorado must disclose this information on the application.

Appeal Rights:

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (View email address on click.appcast.io), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed View phone number on click.appcast.io) within ten (10) calendar days from your receipt of notice or acknowledgement of the department's action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at View phone number on click.appcast.io; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Supplemental Information

How to Apply (PLEASE READ CAREFULLY) Please note that ONLY your State of Colorado job application will be reviewed during the initial screening; if you submit a resume and cover letter, they will be reviewed in later stages of the selection process. Therefore, it is paramount that you clearly describe all your relevant experience on the application itself. Applications left blank or marked "SEE RESUME" will not be considered.

Complete Applications must include the following documents:

1. A complete CDEC Application for Announced Vacancy (please submit online using the green 'APPLY' button at the top of this announcement)
2. A complete Supplemental Questionnaire (The questionnaire is part of the online application. You will be prompted to answer them as you are completing your online application.)
3. A cover letter that describes your interest in this position, how your experience aligns with the minimum and preferred qualifications of this position. Cover letters must be uploaded as an attachment to your online application. Cover letters will not be accepted after the closing date and time of the announcement.
4. If you are using education to qualify, a copy of your official or unofficial transcript showing that your