Fan Services Representative

Description The Los Angeles Dodgers currently have a job opportunity for a Fan Services Representative . Following you will find a brief description of the job and application process. For additional information, please contact View email address on click.appcast.io. Title: Fan Services Representative Department: Security & Guest Services Status: Part-Time, Seasonal Pay Rate: $25.00 - $27.00 per hour Reports to: Manager, Fan Services The Fan Services Representative will be responsible for greeting fans and directing them throughout Dodger Stadium, distributing information, and handling fan comments and concerns. The Representative will lead communication and forge relationships with Dodger fans. Greet guests and provide them with Dodger Stadium information (directions, club history, policies and procedures, etc.) Address guests’ concerns, complaints and compliments in a professional and timely manner Input and track fan data into the customer service system Ensure concerns are addressed and communicated to management Work closely with all other departments to resolve issues Provide excellent customer service to internal and external customers to ensure a positive fan experience Provide random acts of kindness for our guests, especially children and those visiting Dodger Stadium for special occasions Perform related duties as assigned Basic Requirements / Qualifications: High school diploma, GED or equivalent Minimum 2–3 years of customer service experience Strong listening skills and ability to empathize with guests and community members Positive, approachable, and friendly demeanor Excellent oral and written communication skills Strong organizational and planning skills Proficiency with Microsoft Word, Excel, and Outlook is a plus English proficiency; knowledge of Spanish, Korean, Chinese, or Japanese is preferred Ability to stand 4–7 hours per shift, walk, reach, and lift up to 25 pounds Availability to work evenings, nights, and holidays as needed Current Los Angeles Dodgers employees should apply via the internal job board in UltiPro by following these prompts: MENU > MYSELF > MY COMPANY > VIEW OPPORTUNITIES > select the position > CONSENT > APPLY NOW. LOS ANGELES DODGERS LLC is an equal‑opportunity employer committed to providing equal opportunity for all qualified applicants. The company considers applicants without regard to national origin, race, color, religion, age, sex, sexual orientation, disability, military status, citizenship status, pregnancy or related medical conditions, marital status, ancestry‑ethnicity, or any other characteristic protected by applicable law. The Immigration Reform and Control Act requires employment verification. We provide reasonable accommodations for applicants with disabilities. Please contact View email address on click.appcast.io if accommodations are needed. #J-18808-Ljbffr Dodgers Brand