Senior Business Analyst

Job Title

This key position supports the IT environment (servicing, infrastructure, and originations).

Principal Duties

• Work directly with the business users and financial analysts.
• Interview customers to analyze, clarify and document, business processes and customer requirements.
• Define and assist in resolving business/technical related challenges.
• Facilitate meetings with business and technical team members to drive towards project completion.
• Plan and execute the management and maintenance of projects.
• Support projects as they move from initiation to implementation and conduct project reviews with impacted staff.
• Develop user acceptance test cases based on the requirements defined.
• Prepare instructional documentation and update user documentation to reflect new modification.
• Assist in establishing project scope.
• Define and maintain business analyst role-based policies and procedures.
• Other duties as assigned by management.

Education and Experience Requirements

• Bachelor's degree required.
• Master's degree a plus.
• 5+ years' experience in a MIS consumer or business analysis role.
• 3-5 years project coordinator experience preferred.

Knowledge, Skill, and Ability Requirements

• Expert listening and interpersonal skills.
• Strong written and verbal communication skills.
• Expert organizational skills and attention to detail.
• Strong prioritization and interpersonal skills to balance multiple demands.
• Inquisitive, curious, highly self-motivated to learn new business concepts.
• Expert problem solving and analytical skills.
• Ability to communicate ideas in both technical and user-friendly language.
• Ability to build team and external business relationships.
• Ability to collaborate with team members to achieve results.
• Solid balance of technical and business-related knowledge.

Company Benefits

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) Retirement plan with employer match
• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
• Adoption Assistance
• Tuition & Certification reimbursement
• Employee Mortgage Loan Program
• The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.