Child Support Services Agent 1

Job Title Child Support Services Agent 1 Agency Department of Human Services Job Requisition ID JR0000003742 Shift Day (United States of America) Location Dahlonega, GA (Lumpkin County) Compensation $38,610.28 What we offer unique training opportunities employee retirement plan: 401(k) plan and 457 plan 13 paid holidays vacation & sick leave medical dental vision long/short-term care life insurance employee discount programs telework opportunities depending upon the position(s) Job Description Stronger Families for a Stronger Georgia.The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults. Start your career in public service. The DHS’ Division of Child Support Services (DCSS) is seeking candidates to fill the position of Child Support Services Agent 1 this position will report to the Child Support Services Agent Supervisor. This position is located in Dahlonega, GA (Lumpkin County). DCSS is the division within DHS that enhances the well-being of children by locating non-custodial parents; establishing paternity and support orders; enforcing and modifying support obligations; and collecting and distributing child support payments. This program promotes parent accountability and self-sufficiency while reducing the public responsibility for providing financial and medical support to children. DCSS also administers several outreach programs to include but not limited to Fatherhood, Prison Re-Entry and Parental Accountability Court. All of these outreach initiatives are devoted to increasing non-custodial parental involvement in the child's life. Role and Responsibilities Register child support applications, validate locations and establish paternity. Coordinates child support activities with legal, judicial and public organizations. Establishes child support obligations and ensures that such obligations are met. Communicate with clients and other constituents via telephone, email correspondence and direct contact to ensure that support obligations are met. Manages a caseload to ensure that child support cases follow the Same Day Service Standard of Operating Procedure. Performs other professional responsibilities as assigned. Preferred Qualifications Associate's degree from an accredited college or university. -or- High school diploma/GED and one (1) year of direct job-related experience. Minimum Qualifications High school diploma/GED and one (1) year of direct job-related experience. Additional Information For more detailed information about the Georgia Department Human Services visit Employment Information DHS is an equal opportunity employer. Accommodations If you require accommodations under the Americans with Disabilities Act (ADA), email the request by the closing date of this announcement to: View email address on click.appcast.io. Background Checks The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks. Credential Verification DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE). DHS will contact educational institutions to verify degree(s), diploma, licensure, etc. Emergency Assistance As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department. Closing Statement This position is subject to close at any time once a satisfactory applicant pool has been identified. Equal Employment Opportunity Employer The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department. Company Overview Georgia State Government is a large enterprise, composed of various entities with a common goal to improve the lives of Georgia's 10 million citizens. With nearly 62,000 employees, we are one of the single largest employer in the state. Public service opportunities stretch across the state as employees live and work in all 159 counties. From traditional fields such as accounting, nursing, and engineering to unique fields like forestry and natural resources management, Georgia state government provides a world of opportunity. #J-18808-Ljbffr State-of-Georgi