Benefits Application Coordinator PT

Benefits Application Coordinator PT

Colorado Poverty Law Project

Denver Metro

Nonprofit, Part-time, Programs/Services, $28.75 - $31.00

Essential Duties and Responsibilities

• Provide individualized benefits counseling to help clients identify public benefits for which they may be eligible.
• Assist clients with completing and submitting applications for SSI, SSDI, Medicaid, SNAP, TANF, DVR services, and other public assistance programs.
• Educate clients regarding eligibility requirements, application processes, timelines, and appeal rights.
• Assist clients in gathering medical, financial, and other supporting documentation necessary to complete benefits applications.
• Conduct client interviews to assess needs and identify barriers to accessing benefits.
• Maintain regular communication with clients regarding application status and next steps.
• Provide follow-up assistance to help clients maintain benefits and comply with program requirements.
• Make referrals to legal services, community organizations, healthcare providers, and other resources when appropriate.

Program Service Delivery

• Provide services to individuals and families residing in Denver, Adams, Arapahoe, Jefferson Counties, and surrounding communities.
• Assist approximately 350 individuals annually with benefits-related services and applications.
• Complete and submit approximately 125 new SSI and/or SSDI applications during the grant period.
• Support clients with additional public benefits applications and related services as needed.
• Coordinate with attorneys regarding appeals, denials, or complex benefits matters requiring legal intervention.
• Participate in outreach activities and community education efforts related to disability benefits and public assistance programs.

Documentation and Case Management

• Maintain accurate, timely, and comprehensive case notes in the organization's case management system.
• Track client contacts, applications submitted, outcomes, and follow-up activities.
• Ensure client files are complete and comply with organizational policies and grant requirements.
• Maintain confidentiality of client information in accordance with applicable laws and organizational policies.
• Assist with the collection of client success stories and testimonials when appropriate.

Grant Compliance and Reporting

• Maintain accurate records necessary to support grant reporting requirements.
• Track and report the number of individuals served, benefits applications submitted, and program outcomes.
• Assist with preparation of quarterly and other grant reports.
• Participate in grant monitoring, evaluation activities, and program audits as required.
• Ensure all activities are conducted in compliance with grant requirements, organizational policies, and applicable regulations.
• Collaborate with management regarding program performance, challenges, and opportunities for improvement.

Collaboration and Organizational Responsibilities

• Work collaboratively with attorneys, intake staff, management, and community partners.
• Participate in team meetings, trainings, supervision, and professional development activities.
• Develop and maintain relationships with community organizations and public benefits agencies.
• Assist in identifying opportunities to improve service delivery and client outcomes.
• Perform other duties as assigned consistent with the position and grant requirements.

Qualifications

Required Qualifications

• Associate's degree or equivalent combination of education and relevant experience.
• Experience assisting individuals with public benefits, social services, healthcare navigation, disability services, case management, or related fields.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Ability to manage a high-volume caseload while maintaining attention to detail.
• Demonstrated ability to work effectively with individuals experiencing poverty, disability, housing instability, trauma, or other barriers.
• Proficiency with Microsoft Office and web-based case management systems.
• Ability to maintain confidentiality and exercise sound judgment.

Preferred Qualifications

• Bachelor's degree in Social Work, Human Services, Public Administration, Psychology, or a related field.
• Experience completing SSI and SSDI applications.
• Experience working with Medicaid, SNAP, TANF, DVR, or other public benefits programs.
• Bilingual or multilingual skills.
• Experience working in a nonprofit, legal services, or community-based organization.

Benefits

Pro-rated time off which include Holidays, Sick Time and PTO

How to Apply

Please see our Careers page to apply. We ask that you provide a cover letter and resume when applying.