Mortgage Servicing Specialist I

When you work at Cinfed Credit Union, you get the opportunity to feel like you’ve really made a difference... every day. We help our members make the most of their money and reach their financial goals, creating a positive impact that reaches across communities throughout the Tristate. As an employee, you will be part of a team who truly cares. We strive to create a family friendly work environment where everyone feels welcome and respected. Through training, mentorship, and advancement, Cinfed is a place where you’ll have the resources to grow and the opportunity to succeed. Cinfed is searching for a Mortgage Servicing Specialist I based in Cincinnati, OH at the Oakley Headquarters . Position Purpose To assist the Mortgage Lending Department and members with the servicing of mortgages. Examines documents on collateral to ensure proper lien position, tax status, and evidence of insurance. Prepares documents to record mortgage principal, interest, and escrow account payments. Provides professional, courteous, and timely member service. What We Offer A starting rate of $19.00 to $21.00 per hour Named a Cincinnati Top Workplace for 11 consecutive years; work in an environment where your co-workers really do love their jobs! Paid training Generous 401K match up to 6% PTO +11 paid holidays Birthday PTO Opportunities for advancement - we prioritize promoting from within Health, Vision, and Dental insurance available Tuition reimbursement Gym reimbursement Opportunities to volunteer in the community Ideal Candidate Is team oriented Is service-minded, possesses excellent customer service Has strong attention to detail; a focus on accuracy is essential Has strong communication skills Enjoys helping people and building relationships Thrives in a friendly, professional environment Essential Functions Include Assumes responsibility for providing effective clerical support for all phases of mortgage loan activities. Establishing and maintaining professional business relationships with members and mortgage professionals. Assumes responsibility for establishing and maintaining effective coordination and communication with Credit union personnel and with management. Assumes responsibility for related duties as required or assigned. Required Experience A high school education or equivalent 1-2 years of similar or related experience Must be proficient in computer applications; possess good math skills; and possess a significant level of trust and diplomacy Pre-employment background (credit, criminal, and drug) check required. An Equal Opportunity Employer #J-18808-Ljbffr