Administrative Support Representative II

Administrative Support Representative II Position: Transportation Dispatch Administration Location: RDC/Branch Responsibilities Effectively communicate with drivers and sales staff to ensure timely deliveries and pickups. Follow up with questions and concerns. Assist the warehouse staff with the pick and pack, will calls, pick up now orders and truck orders. Monitor sales orders throughout the shift, take appropriate action to change routes, add trucks, ensuring routes are completed on time. All of these are same day adjustments. Assist drivers with second run deliveries. Pick and load the trucks. Serves as liaison between drivers, sales associates, and customers to ensure smooth deliveries. Complete paperwork, documentation, and data input in accordance with established procedures. Support sales staff with same day special delivery requests, pick-ups, and on-time deliveries. Assist warehouse with picking, checking, and loading of trucks daily as directed by the shift manager or lead. Assist management to improve route efficiency. Act in helpful and cooperative manner towards customers and Crawford associates. Acquire and maintain current knowledge of Crawford Electric policies and procedures, participate in training, and attend meetings as requested. Participate in and follows all Crawford policies, guidelines, and procedures (safety, Anti-Harassment, Ethics, etc.). Perform other duties assigned. Qualifications High School Diploma or GED required. Acts with integrity. Creates and leads change. Develops self and team. Drives performance and results. Make quality decisions. Strong organizational skills, ability to prioritize tasks. Strong PC skills: Knowledge of Microsoft Office applications (Word, Excel, Outlook, Power Point), Email & Internet Use. Working knowledge of FMSCA/DOT and ability to interpret government regulations. Excellent communication, written, verbal, and training/presentation skills including familiarity with reporting, presentation, and file management software. Strong reasoning, analytical and problem-solving skills. Ability to develop and document standard operating processes. Ability to handle confidential information. Attention to detail, accuracy, and well organized. Ability to collaborate and work across the organization. Ability to independently follow and execute work assignments, follow procedures, and make decisions determined from available choices and from established guidelines. Ability to explain information to a wide range of audiences. Specific Qualifications Required Must have a valid driver's license. Willingness to work additional hours in order to meet deadlines. Working conditions are normal for transportation and office environments. What We Offer You Paid time off. Paid parental leave. 401(k) retirement savings with company match. Professional and personal development programs. Opportunity to become a shareholder. Employer-paid short- and long-term disability. Employer-paid life insurance for spouse and dependents. Robust wellness program. Gym reimbursement. Employee Assistance Program (EAP). Equal Employment Opportunity Statement Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law. Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call View phone number on click.appcast.io or email View email address on click.appcast.io. EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, Click here. Pay Transparency Non-Discrimination Provision Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here. Crawford is an equal opportunity employer. Crawford is a subsidiary of Sonepar USA. #J-18808-Ljbffr Sonepar USA Inc