Assistant Neighborhood Sales Manager
Stanley Martin Homes , LLC
A day in the life of an Assistant Neighborhood Sales Manager (ANSM).
Unlike a ‘normal’ office job, your day will start between 9-10am in the model home or sales office you have been assigned to. You will be the right hand of the Neighborhood Sales Manager (NSM) in setting up the sales office for success. Your typical day will include greeting prospects and appointments when they arrive to the model home, learning what is important to them in their home search showing available homes. You’ll help keep everything in order putting together and stocking brochure material, and auditing the sales and marketing materials, including the website, to make sure all details are accurate. You will also be involved in making sure homebuyers have what they need throughout the buying process. This means that each week you will be talking with customers to answer any questions regarding their home progress, loan information and more. You will interact with corporate marketing to announce upcoming events and happenings at your neighborhood to prospective homebuyers and submit listing information for homes on both StanleyMartin.com and the MLS. At the end of the day, you are an essential part of making sure your neighborhood looks great and that you are providing high quality customer service while helping to achieve the neighborhood sales goal.
Technical Tools Used Daily
- Salesforce
- DXC Homebuilder One (HB1)
- Microsoft Office Suite
What is Stanley Martin looking for in an ANSM?
The ideal ANSM candidate is eager to learn everything it takes to be a Neighborhood Sales Manager. and will be excited to come to work every day to learn the Stanley Martin Way and embody the mission, vision and values of the company. A result driven nature, as well as excellent customer service and relationship building skills are critical to the success of this position.
Must Haves:
- Motivated by friendly competition and the drive to hit sales goals
- Exudes active listening, confidence, and respect when communicating with others
- Has used a customer service approach in previous work
- Excited and eager to learn new technology quickly
- Detail oriented to effectively review marketing material and sales contracts
- Ability to stay organized to track prospect outreach, and sales needs
- Ability to think critically about any given situation
- Ability to work until 6pm and on weekends
- Proficient in various software systems; including MS Office
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