Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Service Representative - The Paw Pad

$11 - $13 per hour

Best Friends Pet Care

Customer Service Representative

Hot Job

Fort Worth, TX 76114

Overview

Salary Range $11.00 - $13.00 Hourly Level Entry Position Type Full-Time/Part-Time Job Shift Day Education Level High School Travel Percentage None Category Customer Service

Description

Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with "wow" service. Our CSRs are our first points of contact with our guests and are focused on building great relationships.

We are an employee-owned and operated company that is expanding, which provides many growth opportunities within the company. We currently have over 80 locations in twenty-six states coast-to-coast and have been in business for 30 years.

If you are looking for a company in which you can learn and grow, our countrywide, well-established pet care facility may be the perfect place for you!

We offer:

  • Health, dental, vision, life insurance, STD/LTD, 401K with company matching
  • ESOP - Employee Stock Ownership Plan (100% company paid)
  • Paid vacation
  • Pet supply and service discounts and more!

Responsibilities:

  • Main lobby operations – check-ins, check-outs, guest visits and tours, answering general questions
  • Answering and handling calls in a professional manner
  • Maintaining cleanliness
  • Scheduling
  • File maintenance
  • Data entry
Qualifications

Skills Required

  • Possess a love of animals
  • Displays a professional manner at all times
  • Ability to work evenings, weekends & holidays
  • Lift/carry 40 pounds or more
  • Able to stand/walk for eight hours a day
  • Able to work in a fast-paced environment
  • Able to work on a computer system
  • Able to handle dogs on leashes and work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions.

Essential Job Functions

  • Welcomes both human and pet guests
  • Can correctly identify animal body language/behavior
  • Follows safe handling procedures
  • Checking in and out of pet guests while providing excellent customer service
  • Escorts pets to and from their rooms
  • Takes reservations over the phone
  • Can work both individually and as a team player while performing duties
  • Contributes in maintaining the cleanliness of the facility
  • Communication with management and other team members

Required Education

  • High School Graduate or Equivalent
  • At least 1 year of professional animal experience

The hourly pay range for this position is $11.00–$13.00. Final compensation will be determined based on experience, skills, and qualifications. Eligible employees may also participate in company-sponsored benefits and incentive programs.

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative - The Paw Pad in Fort Worth, TX vacancy
  • $15 per hour

     ...Williams-Sonoma Inc.  Customer Service Representatives  Full Time availability - Texas Now accepting applications until June 30, 2026 Why...  ...✨ We do not recommend using built-in laptop track pads Your system’s internet speed will be tested using our... 
    Suggested
    Full time
    Work from home

    Williams-Sonoma Inc. Customer Care Centers

    Fort Worth, TX
    7 hours ago
  • $14 - $16 per hour

     ...Customer Service Representative at Posh Paw Pet Resort Welcome to Destination Pet. We are One Packa united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who... 
    Suggested
    Local area
    Flexible hours
    Weekend work
    Afternoon shift

    Destination Pet, LLC

    Colleyville, TX
    2 days ago
  •  ...Job Description Job Description We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries... 
    Suggested

    Glamour Paws

    Fort Worth, TX
    19 days ago
  •  ...schedule appointments, as necessary, via telephone, email, or customer portals. Coordinate and schedule deliveries with customers,...  ...transportation and logistics industry. We are proud to offer nationwide services, specializing in both refrigerated and dry freight solutions.... 
    Suggested
    Local area
    Monday to Friday

    Mahal Bros Transport Inc

    Fort Worth, TX
    17 days ago
  • $18 - $24 per hour

     ...Job Description Job Description Service Squad Plumbing is seeking a Customer Service Representative to join our team in Fort Worth, TX. You will be the first voice every customer hears. Answer inbound calls, capture customer details, and convert calls into booked appointments... 
    Suggested
    Hourly pay
    Full time
    Work at office

    Service Squad

    Fort Worth, TX
    12 days ago
  • $5,000 per month

     ...Job Opportunity Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. Job Duties: Responds to basic customer inquiries regarding products, provides quotes,... 
    Contract work

    Genuine Parts Company

    Fort Worth, TX
    4 days ago
  •  ...Bring your energy to the role of Goodwill Customer Service Representative to perform responsibilities as a Customer Service Representative. Work with your team to maintain efficiency and high standards. Work with your team to maintain efficiency and high standards. Perks... 
    Flexible hours

    TradeJobsWorkforce

    Watauga, TX
    4 days ago
  • $17 per hour

     ...Part Time Call Center Agent NRH Part-Time Call Center Representative Location: North Richland Hills, TX Map Communications is seeking...  ...offices, apartment complexes, and various professional services. This is an in-office position. We pride ourselves on our... 
    Part time
    Work at office
    Shift work
    Weekend work

    MAP Communications

    North Richland Hills, TX
    2 days ago
  •  ...Bilingual Dental Call Center Representative Rodeo Dental & Orthodontics is one of the fastest...  ..., and board-certified pediatric dental services in 40+ Rodeo locations throughout the...  .... WE ARE SEARCHING FOR TALENTED CUSTOMER SERVICE PROS! Do you have a natural... 
    Hourly pay

    Rodeo Dental

    Fort Worth, TX
    1 day ago
  •  ...Customer Service Representative II Our Incora Story is really taking off – we'd love you to join us for the journey. We are currently seeking an exceptional customer service professional to join us as a Customer Service Representative II. As the leading supply... 
    Permanent employment
    Full time
    Contract work
    Work at office

    Incora

    Fort Worth, TX
    6 days ago
  •  ...Customer Service Representative Alliance Aviation Services (AAS) is a premier, award-winning Fixed Base Operator (FBO) located at Perot Field Fort Worth Alliance Airport in Fort Worth, Texas. Strategically positioned within one of the nation's most dynamic aviation... 
    Work at office

    Alliance Air Services

    Fort Worth, TX
    2 days ago
  • $22.75 - $28.44 per hour

     ...Description As aCustomer Service RepresentativewithLiberty Packaging, you will interact directly with our customers and support our sales team in fulfilling orders for...  ...The physical demands described here are representative of those that must be met by an employee... 
    Hourly pay
    Full time
    Work at office
    Flexible hours

    Liberty Packaging Inc

    Haltom City, TX
    6 days ago
  • $17 per hour

     ...Customer Service Representative Location: Fort Worth, TX (In-Office) Pay: $17/hour + Performance-Based Bonus (up to $1,000/month) Schedule: Full-Time | 40 hours/week | Shifts between 6:00 AM - 7:00 PM (including weekends) 9-6 or 10-7 CST Work Model: Onsite... 
    Permanent employment
    Full time
    Work at office
    Remote work
    Flexible hours
    Shift work

    Paramount Staffing

    Fort Worth, TX
    5 days ago
  •  ...Customer Service Representative For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing... 
    Work at office
    Worldwide
    Shift work

    Ashley Furniture

    Fort Worth, TX
    5 days ago
  • $48k - $60k

     ...Full-time Description Provide service excellence and be a trusted advisor to our prospects and customers by accurately and efficiently fulfilling their...  ...Occasional visits to customer sites with our field representatives Assist with Retail Store activities as... 
    Full time

    Wilson

    Haltom City, TX
    2 days ago
  • $62k - $75k

     ...a leading direct-to-consumer insurance services business, specializing in the distribution...  ...· Contacts and qualifies prospective customers and explains features and merits of...  ...explain policies, show value of brand(s) represented, follow-up as necessary to sell appropriate... 
    Hourly pay
    Full time
    Work at office
    Remote work
    Flexible hours

    TRANZACT

    Fort Worth, TX
    2 days ago
  • $20.75 per hour

     ...core responsibilities of the role include: BOL fillings, carrier scheduling, customer communication, tasking, cycle counts, returns processing, picking and packing. Position: Customer Service Rep Shift: Weekend Shift Hours: 5:00AM to 5:30PM Days: Friday to... 
    Hourly pay
    Work at office
    Shift work
    Weekend work

    DPDHL

    Fort Worth, TX
    2 days ago
  •  ...Customer Service Representative Fort Worth, Texas, United States ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC... 
    Work experience placement

    ShipMonk

    Fort Worth, TX
    2 days ago
  •  ...schedule Opportunity for advancement Paid time off Training & development Position Overview: As an Insurance Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a... 
    Flexible hours

    The Reeves Agency

    Bedford, TX
    2 days ago
  •  ...Call Center Representative Serenity Healthcare is a mission driven company that is centralized around the quality of care for our...  ...School Diploma/ GED. Proven experience in a high-volume customer service industry (Retail, Travel and Hospitality, Restaurant, Food,... 
    Work at office
    Flexible hours

    Serenity Healthcare

    Fort Worth, TX
    4 days ago
  •  ...Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you... 
    Weekly pay
    Temporary work
    Local area
    Flexible hours
    Shift work

    Circle K

    Fort Worth, TX
    4 days ago
  •  ...DESCRIPTION We are looking for a CSR to join our staff & serve America's Best Pizzas! As a CSR or customer service representative, your primary responsibilities include inputting orders on the POS screen both at the front counter & over the phone, handing... 
    Shift work
    Afternoon shift

    Stoner's Pizza Joint

    Fort Worth, TX
    6 days ago
  •  ...- which stands for People - Location - Service - is a leading retail provider of financial...  .... The "P" comes first, because our customers are at the center of everything we do,...  ...Position Overview: Customer Service Representatives (CSRs) are the primary point of contact... 
    Local area
    Flexible hours
    Afternoon shift
    Early shift

    PLS

    Forest Hill, TX
    4 days ago
  •  ...DESCRIPTION Martinizing Dry Cleaning is looking for energetic, outgoing Customer Service Reps! Martinizing Dry Cleaning, nationally leading company in dry cleaning industry, is growing its operations and hiring more staff. We are locally owned and operated and... 
    Local area
    Flexible hours

    Martinizing

    Fort Worth, TX
    7 hours ago
  •  ...team of qualified experts dedicated to living our code of values of Respect, Integrity, and Customer Focus while having fun in the process! As a Customer Service Representative, you are a key member of the team and frequently the first point of contact for our customers... 
    Work at office

    Aire Serv

    White Settlement, TX
    3 days ago
  •  ...Customer Service Representative We are seeking a motivated and dedicated customer service representative to join our dynamic team. In this role, you'll be the first point of contact for our valued customers, providing exceptional service and support through various... 
    Full time

    Connexa Worx

    Fort Worth, TX
    4 days ago
  • $12 - $15 per hour

     ...apply. At David's Bridal, we empower our customers and our employees to stay true to their...  ...them with one of the highest customer service scores in retail! We make dreams happenapply today! The Customer Service Representative (CSR) is responsible for interacting... 
    Hourly pay
    Part time

    David's Bridal

    Fort Worth, TX
    25 days ago
  •  ...As a Customer Service Representative, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person. assist customers with finding products. provide quotes and take orders. troubleshoot... 

    TradeJobsWorkForce

    Fort Worth, TX
    4 days ago
  • $15.5 - $18.5 per hour

     ...purpose, this is where your story begins. Check out our website here and our YouTube channel here ! Job Title: Customer Service Representative Location: 2251 Silver Creek Rd, Fort Worth, TX 76108 FLSA Classification: Non-Exempt Position Type : Full time... 
    Full time
    Temporary work
    Monday to Friday

    Silver Creek Materials

    Fort Worth, TX
    4 days ago
  •  ...Customer Service Representative Begin your Composites One Career Today! Position Overview: As a Customer Service Representative, you will provide excellent care for our customers by serving as their primary point of contact. You will respond to customer inquiries... 
    Immediate start

    Composites One

    Fort Worth, TX
    15 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Representative - The Paw Pad. Be the first to apply!