Builder Account Support Specialist

Description: Join the Team at Hubbard Supplyhouse! Hubbard Supplyhouse is seeking an energetic, self‑motivated individual to join our family‑like atmosphere. We are a plumbing and irrigation supply house that also specializes in kitchen, bath, appliances, and lighting. We proudly serve local plumbers, builders, and homeowners in bringing beautiful and functional living spaces to life. As a family‑owned, Christian company, our Core Focus (Mission Statement) is: “Honoring God with a great team that builds customer partnerships by delivering on expectations.” Our team is built on trust, service, and a commitment to doing things the right way. Responsibilities And Duties Builder Support & Coordination Coordinate with builders, technicians, and internal teams to manage schedules and material needs Track product availability, job timelines, and order lead times to meet builder deadlines Maintain accurate records and resolve delivery issues with suppliers and customers Data Entry & Order Management Enter and update project data, orders, and changes with accuracy Maintain spreadsheets and internal databases for builder accounts Monitor order statuses and address logistics or vendor issues as needed Customer Service & Communication Deliver clear, professional support to internal and external stakeholders Assist builders with product questions, timelines, and substitutions Address issues proactively to ensure builder satisfaction Process Support & Problem‑Solving Identify and address inefficiencies; recommend process improvements Follow procedures and ensure alignment across departments Resolve potential project issues quickly and effectively What We Offer Monday–Friday schedule (no nights or weekends) Matching 401(k) and profit‑sharing program Comprehensive benefits package with supplemental options Paid holidays, PTO, and sick leave Christmas bonus, team‑building events and company picnic Employee discount program Career advancement and ongoing training opportunities Requirements 2+ years of experience in data entry, order processing, or related admin role Detail‑oriented with strong Excel skills and ability to handle multiple systems Effective communicator with the ability to manage deadlines in a fast‑paced environment Preferred Background in wholesale, supply chain, or construction supply Familiarity with plumbing, lighting, or kitchen and bath products Strong problem‑solving skills and customer service experience with builders or contractors #J-18808-Ljbffr Hubbard Supplyhouse