Business Systems Analyst

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).We are seeking an execution-focused Business Systems Analyst to join our organization. The ideal candidate will take ownership of day-to-day execution across IS&T, Business Process Re-engineering (BPR), and Design, allowing product leadership to focus on discovery, stakeholder alignment, and long-term roadmap strategy. You will bridge the gap between high-level product intent and engineering execution, driving backlog health, clear requirements, and seamless feature delivery.Please note, this is an on-site contract role, with the possibility of long-term extensions.Key Responsibilities:Requirements Management: Refine, write, and update clear, well-structured requirements as projects evolve due to design or technical direction shifts.Cross-Functional Collaboration: Partner with UX designers to align requirements with design direction, and collaborate with technical teams to agree on implementation approaches.Testing & Release Support: Serve as the functional point of contact for QA, perform hands-on sanity testing of features, and support UAT/PVT to ensure release readiness.Story & Backlog Lifecycle: Lead engineering teams through Epic kickoffs, drive story development, resolve scope unknowns, and facilitate the estimation process.Sprint & Agile Execution: Support Scrum ceremonies, manage high-volume story carryover, and work closely with Project/Delivery Managers to align sprint assignments with team capacity and priorities.Data & Process Analysis: Dig into data and map out complex business processes to inform decisions and proactively identify cross-team dependencies or downstream impacts.Required Qualifications:Proven experience working as a Business Systems Analyst, technical BA, or in a hybrid product delivery role managing the end-to-end requirement-to-story lifecycle.Expertise in Jira for backlog management, ticketing workflows, and sprint tracking.Deep understanding of Agile / Scrum methodologies, delivery cadences, and sprint ceremonies.Strong technical data skills, including the ability to independently query data using SQL and build structured outputs in Excel.Excellent project management instincts—highly organized, detail-oriented, and proactive with follow-ups without needing to be pushed.Curious, analytical mindset with a track record of asking the right questions to uncover root technical or functional needs.Nice to Have:Prior experience working within the Finance & Sales domain.Strategic thinking capabilities with a strong knack for mapping complex downstream impacts and cross-team implications.Experience collaborating closely with Technical Project Managers or Delivery Managers on precise capacity planning and requirements handoff.#LI-MF1What We OfferBenefitsExcellent, full coverage medical, dental, and vision insuranceGenerous PTO and 15 company-wide holidays401k with company contributionPaid parental leaveWork-life balance with an emphasis on personal well-beingCareer growth in a disruptor space & entrepreneurial opportunities within the Monks network A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.Salary Range: $100,000—$140,000 USDAbout Monks Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.Monks was named a Contender in The Forrester Wave: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.