Public & Labor Senior Account Manager - OH/IN/IL/MO

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health® you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

We are looking for qualified candidates for this remote or hybrid opportunity who reside in Ohio, Indiana, Illinois or Missouri

The Public & Labor Senior Account Manager implements processes for sales, account management, and business retention operations for organizational product and services. Designs systems to execute Account Management strategy for complex accounts to meet profitable growth and cross-selling objectives. Assists in the management of member growth and retention objectives.

What you will do

• Establishes and implements programs and innovative initiatives for the organization to advance Account Management initiatives.
• Forecasts changes within the Account Management industry, conducts business impact assessments, and develops modification strategies with the aid of process improvement methodologies.
• Ensures appropriate margins and customer/membership retention targets are achieved through the renewal process.
• Coaches clients on addressing regulatory issues and health care trends with potential impact on client benefit program strategy.
• Determines market capitalization opportunities to drive competitive advantage.
• Constructs complex financial decision recommendations.
• Coaches more junior colleagues in techniques, processes, and responsibilities.

Minimum Requirements

• 3-5 years health care Account Management experience.
• Health & Life licensed.
• Experience working in the public & labor sector.
• Ability to travel as needed.
• Reside in Ohio, Indiana, Illinois, or Missouri.

Preferred Qualifications

• Experience with healthcare commercial business a plus.
• Adept at execution and delivery (planning, delivering, and supporting) skills.
• Adept at business intelligence.
• Adept at problem solving and decision making skills.
• Adept at collaboration and teamwork.
• Adept at growth mindset (agility and developing yourself and others) skills.

Education

Bachelor's degree or equivalent work experience.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is: $54,300.00 - $145,860.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 01/21/2027

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Our Work Experience

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.