Outside Sales Representative

Outside Sales Representative

Best Equipment is a family-owned and operated environmental equipment dealership headquartered in Indianapolis, Indiana. We provide premium equipment sales and service in industries such as garbage and recycling, sweeping, sewer, hydro excavation, and underground operations. Serving municipalities and contractors across Indiana, Ohio, Kentucky, and Michigan. We pride ourselves on exceptional customer service, and our family values are at the heart of everything we do.

Summary of the Position

The goal of this position is to drive sales, increase market share, and provide exceptional customer support. The focus will be on prospecting, growing, and maintaining customer satisfaction within the contractor, industrial, and municipal segments. We are seeking a self-motivated, high-performing outside sales representative for a remote-based role. A background in heavy-duty or municipal equipment is preferred but not required. Sales and product training will be provided throughout your career. This role will require significant travel within the territory (including overnight stays) and occasional travel outside of the territory for trade shows, meetings, and events.

Key Responsibilities

• Sell, train, and deliver environmental equipment to Best Equipment's customers and prospects.
• Follow up on leads, referrals, and requests with urgency.
• Create and maintain a product matrix for all customers via Salesforce, tracking products owned, ages, and serial numbers.
• Use Salesforce CRM to manage daily activities, customer notes, quoting, and order submissions.
• Prepare and conduct product presentations and demonstrations for qualified prospects.
• Recommend, quote, prepare bids, collect purchase orders (POs), and deliver sold equipment, ensuring all delivery paperwork is completed.
• Maintain and develop strong product and industry knowledge.
• Address customer complaints and issues promptly, maintaining clear communication across departments.
• Understand and support established sales policies and procedures.
• Promote the company's preventive maintenance (PM) programs to customers within the territory.
• Maintain required paperwork, expense reports, forecasts, and other documentation as directed by management.

Qualifications

• Required: At least 3 years of sales experience.
• Strong skills in customer, territory, and time management.
• Highly organized with the ability to identify and solve problems.
• Preferred experience in a dealership atmosphere.
• Experience selling heavy equipment to contractors and/or municipalities is a plus, but not required.
• High level of professionalism.
• Excellent verbal and written communication skills, with a strong desire to serve customers.
• Willingness to go above and beyond to assist others.
• Working knowledge of Pandadoc, Tableau, Monday.com, and Google Drive (preferred but not required).
• Proficiency in G Suite, MS Excel, Word, and PowerPoint.
• Experience with CRM systems, preferably Salesforce.
• Ability to obtain a Class A CDL within 90 days of hire.
• High level of integrity and ethics.

Work Environment / Travel Requirements

This is a remote outside sales role with your home serving as your office and home base. Frequent local travel across Metro Detroit and surrounding areas is required for this role. The expectation is to spend most of your time in the field, meeting with customers and driving sales. We also maintain a physical office in Westland, MI, which supports company operations. Occasional visits may be required for meetings or training.

Benefits

Starting salary is competitive and will be based on qualification and experience. Best Equipment offers medical, dental, vision, and life insurance, 401K, 10 paid holidays, vacation and sick time, plus more benefits.