Technical Support
Spectraforce Technologies Inc
Job Title: Technical Support Location: Plano, TX - Onsite Duration: 6 months Job Description Customer Support and Advocate Specialist Responsibilities Assist the Service Desk by actively taking intake calls Provide top‑notch customer focused support Have excellent written and verbal communication skills Engage in cross‑training efforts amongst peers where applicable Contribute to site level operational readiness and process improvements Effectively manage as needed Self‑aware of gaps in skills and works to improve Frequently collaborates with site lead, acting as back‑up when delegated Cross‑platform collaboration with immediate peers Basic Qualifications High School Diploma, GED, or equivalent certification At least 1 year of experience in tech support and administration At least 1 year of remote tech administration and end user support At least 1 year of experience with Windows 10 At least 1 year of experience with ticketing and traffic reporting tools (Zendesk, HPSM, ServiceNow) Preferred Qualifications Bachelor's degree in business, Information Systems, Computer Science, or military experience 1+ years of experience with Active Directory services integration 1+ years of experience with defining, implementing, and leveraging process (change, incident, problem) management functions 1+ years of experience with virtualization technologies, to include VMWare tools (Fusion, ESX) 1+ years of macOS Server administration experience 1+ years of experience with Active Directory 1+ years of experience with macOS - High Sierra or earlier operating system 1+ years of experience with platform management and integration, to include JAMF Casper Suite or SCCM 1+ years of experience with productivity tools running on Mac, to include MS Office, Lync or Skype 1+ years of experience with Mac experience supporting 100+ end users 1+ years of experience with image deployment, software and system testing and encryption and security tools (McAfee) on Windows and macOS Apple certification(s) #J-18808-Ljbffr Spectraforce Technologies
- ...: Job Summary IT Support Specialist I, daily tasks include: device vulnerability remediation, documentation, equipment setup and troubleshooting... ...and Experience Essential Duties and Responsibilities Provide technical support for academic lab environments, Faculty, and staff...SuggestedFull timeRemote work
University of Texas at Dallas
Richardson, TX4 days ago $45.5k
...Technology (OIT), is responsible for installing, maintaining, and upgrading hardware and software. The role also includes providing technical support to students, faculty, and staff in the OIT Computer Labs and walk-up support areas of OIT. Minimum Education and Experience...SuggestedFull timeWork at officeRemote workVisa sponsorship- ...network security, IT consultation, cloud computing, server/network support, and hardware support. The IT Service Desk Technician (... ...Capable of basic problem identification/escalation and providing technical support for personal computers, printers, and other peripheral...SuggestedWork at officeRemote work
$16.82 per hour
A global technology solutions provider is seeking a Service Desk Analyst to provide first-level technical support to end users. The role involves diagnosing hardware and software issues, guiding users through solutions, and ensuring customer satisfaction. Candidates should...Suggested$22 - $24 per hour
...~ Technical Support Technician ~ Location: Allen, TX 75002 ~ Work Arrangement: Onsite | Shift-Based | 24/7 Operations ~ Pay Rate: $22 $24/hour ~ Duration: 6 12 Month Contract-to-Hire Job Summary ~3+ years of experience in Technical Support / IT Support ....SuggestedContract workTemporary workRemote workShift workComputer Hardware Company LLC
Parker, TX10 hours ago- ...IT Help Desk Support Specialist Key Responsibilities Respond to inbound help desk calls, tickets, and emails from clinical and administrative staff Provide first-level technical support for common IT issues, including: Password resets and account lockouts...
- 213019 Technical Support AnalystProcom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada...Permanent employmentFull timeFor contractorsH1b
Procom
Plano, TX3 days ago - ...2008 / 2012 Server activities * Highly proficient in Windows support and architecture * Experience installing, configuring, and supporting... ...with the customer, MPR management * Ability to serve as a technical escalation point in support of high risk, complex operational...Full time
Xinnovit
Plano, TXmore than 2 months ago - Whitley Penn an audit, tax, and advisory firm in Plano, TX, seeks an IT Support Staff to provide firm-wide technical support with focus on customer service. This fully in-office role covers ticketing, diagnostics, configuration, deployment, and end-to-end issue resolution...
- ...Technical Support EngineerUSA - Richardson, TXAt NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you...
NICE Actimize
Richardson, TX3 days ago - ...visual acuity/detail, numeric/character distinction, and moderate hand/finger dexterity.ResponsibilitiesProvide comprehensive technical support for IT and mobile products, specializing in the Knox product suite, including:Android EnterpriseKnox Asset IntelligenceKnox Authentication...Remote work
US Tech Solutions
Plano, TX5 days ago - ...for operating company's internal data communications systems. Supporting and troubleshooting network issues and coordinates with vendors... ...Monitoring the performance of the network platform and making technical recommendations on improvements if necessary.Identifying...Permanent employmentContract workLocal areaRemote work
Stefanini
Plano, TX3 hours ago - ...Software Technical Support RoleThis role is focused on software technical support, helping customers resolve application and system issues while ensuring a high level of customer satisfaction. This position is a blend of technical troubleshooting, customer support, database...Local area
Dematic
Plano, TX3 days ago - ...development? Join a growing, PE-backed technology organisation supporting operations across the US, Canada, UK, and Spain. The business... ...is looking for an IT Support Specialist to provide hands-on technical support across hardware, software, systems, and networking. The...Full timeRichardson, TXa month ago
- ...to work onsite at Plano, TX Candidate must be able to read, speak and write in English and Portuguese. Candidate must have IT Technical Support experience with PC, Desktop, Mobile devices Additional Information Why is this a greatopportunity? The answer is simple…working...
- ...Technical Support Engineer At Crestron Electronics, Inc we build the technology that integrates technology. We are proud to be the largest and most recognized brand in automation and control solutions, and the premier technology partner for fortune 500 businesses globally...Temporary workNight shift
Crestron Electronics
Plano, TX5 days ago - ...Reports To: Senior Manager of IT Location: Plano, TX Description Support the organization by managing business processes and systems... ...functional process owners, internal IT resources, and third-party technical support for ERP, WMS, and SaaS applications. Organize...
- ...Technical Support Analyst I (Richardson, TX) ARGO is a leading provider of software and analytics solutions for both the financial services and healthcare industries. ARGO transforms business processes for financial service providers and healthcare organizations using...Full timeWork at officeMonday to Friday
ARGO
Richardson, TX10 hours ago - ...Job Description Job Description The Windows Desktop Support Specialist provides technical support to end users, troubleshooting hardware, software, operating system, and network-related issues in a Windows environment. This role is responsible for resolving technical...
Professional Employment Group of Colorado
Richardson, TX6 days ago - ...Information Technology Reports To: CIO Employment Type: Full-Time Position Summary The IT Support Analyst is responsible for providing hands-on technical support to employees across the organization, ensuring reliable operation of hardware, software,...Full timeWork at office
The Loan Store, Inc.
Plano, TXa month ago - ...Job Description Job Description We are seeking a Technical Support Specialist to provide responsive technical support to employees and assist with the administration of company technology systems and applications. This role serves as the primary point of contact...Work at office
RTI COMMUNITY MANAGEMENT ASSOCIATES, INC.
Plano, TX3 days ago $26 - $31.24 per hour
Join to apply for the Technical Support Associate role at Donatech Corporation 2 weeks ago Be among the first 25 applicants Join to apply for the Technical Support Associate role at Donatech Corporation Get AI-powered advice on this job and more exclusive features. This...Full timeContract workImmediate startRemote workNight shiftAfternoon shift$20.16 per hour
...of service and sales consultants responsible for handling customer inquiries related to billing, service, loyalty, retention, technical support, and sales. What makes this team unique is its role in testing new customer experiences, processes, systems, and policies before...Hourly payTemporary workLocal areaFlexible hoursAfternoon shiftAT&T
Richardson, TX3 days ago- ...across the country to deliver world-class technology solutions and support. We are passionate about fostering a collaborative, innovative... .... The right candidate will be responsible for providing technical support related to computer systems, hardware, software, applications...Work at officeRemote work
$21.13 per hour
...flexibility, serving interchangeably across physical delivery support, asset configuration, inventory data tracking, and bench-level... ...Education/Certification: High School Diploma or GED required. Technical school certificate or Associate's degree in Information Technology...Temporary workSummer workSummer holidayWork at officeImmediate startRemote workRelocationShift work- ...Type: Full-Time, Permanent Reports to: Manager, Customer Support About PrecisionCare PrecisionCare (a portfolio company of... ...state and federal regulations. Job Summary As our Custom Technical Support Specialist, you'll be the first point of contact for...Permanent employmentFull timeWork at officeRemote work
EXA CAPITAL
Plano, TX25 days ago - ...and troubleshooting of IBM MQ and related middleware.Ensuring high availability and reliability of the MQ services.Providing technical support and input into the design of MQ-related projects.Monitoring MQ systems to ensure secure and efficient operation.Implementing and...
Syntricate Technologies
Plano, TX3 days ago $60k - $70k
...Support Analyst Harris Govern - Allen, Texas Harris Govern is a software provider for the property tax and appraisal industry. We... ...Support Analyst who combines strong interpersonal skills with deep technical knowledge and modern AI proficiency. Key Responsibilities &...Local areaSmartCOP
Parker, TX3 days ago- ...System Admin Technical Support EngineerLocation: Plano, TX - Requires working onsite from office In-Person InterviewWe are seeking a detail oriented and proactive System Admin Technical Support Engineer with a strong background in Windows Administration. The ideal candidate...Work at office
Yantran LLC
Plano, TX3 days ago $30 - $33 per hour
...Maintain system integrity, troubleshoot issues, and coordinate vendor support. • Support system upgrades, testing, and implementation of... ...design, and change management. • Experience supporting technical support or customer care organizations. Core Competencies...Work at officeIntelliswift
Plano, TX1 day ago
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