Technical Support
Spectraforce Technologies Inc
Job Title: Technical Support Location: Plano, TX - Onsite Duration: 6 months Job Description Customer Support and Advocate Specialist Responsibilities Assist the Service Desk by actively taking intake calls Provide top‑notch customer focused support Have excellent written and verbal communication skills Engage in cross‑training efforts amongst peers where applicable Contribute to site level operational readiness and process improvements Effectively manage as needed Self‑aware of gaps in skills and works to improve Frequently collaborates with site lead, acting as back‑up when delegated Cross‑platform collaboration with immediate peers Basic Qualifications High School Diploma, GED, or equivalent certification At least 1 year of experience in tech support and administration At least 1 year of remote tech administration and end user support At least 1 year of experience with Windows 10 At least 1 year of experience with ticketing and traffic reporting tools (Zendesk, HPSM, ServiceNow) Preferred Qualifications Bachelor's degree in business, Information Systems, Computer Science, or military experience 1+ years of experience with Active Directory services integration 1+ years of experience with defining, implementing, and leveraging process (change, incident, problem) management functions 1+ years of experience with virtualization technologies, to include VMWare tools (Fusion, ESX) 1+ years of macOS Server administration experience 1+ years of experience with Active Directory 1+ years of experience with macOS - High Sierra or earlier operating system 1+ years of experience with platform management and integration, to include JAMF Casper Suite or SCCM 1+ years of experience with productivity tools running on Mac, to include MS Office, Lync or Skype 1+ years of experience with Mac experience supporting 100+ end users 1+ years of experience with image deployment, software and system testing and encryption and security tools (McAfee) on Windows and macOS Apple certification(s) #J-18808-Ljbffr Spectraforce Technologies
$55 - $60 per hour
...Strong communication skills – written and verbal. ~- Strong technical documentation skills (Visio, PowerPoint, etc). ~- Expertise with... ...changes in production. ~- Provide technical information in support of customer service requests. ~- Respond, investigate, and troubleshoot...SuggestedFull timeBrillio
Plano, TX1 day ago$65k - $70k
...IT Support SpecialistWe are a professional staffing firm, working with organizations across the country to place exceptional candidates... ...a related field, or at least 3 years of experience providing technical support for computers, networks, applications, and related technologies...SuggestedWork at officeRemote workWorkway
Plano, TX3 days ago- ...Axxys Technologies, Inc. is looking for a Support Specialist based in Plano, Texas. This position focuses on client-facing support and requires the ability to assess and resolve technical support requests efficiently. The ideal candidate will have an Associate's degree...Suggested
Axxys Technologies
Plano, TX2 days ago - Jobtailor in Plano, TX seeks a dedicated Technical Support Specialist to provide first‑level end-user assistance for technology issues. You will use remote control tools to diagnose problems, log incidents, and document interactions while escalating when required. The role...SuggestedRemote work
$22.88 per hour
...including, billing, collections, retention, service activations and changes, credits and adjustments, troubleshooting, advanced technical support and more. You'll use creative problem-solving skills to address complex customer questions and concerns while navigating...SuggestedHourly payFull timeLocal areaRelocation packageWeekend workAfternoon shiftAT&T
Richardson, TX5 hours ago- ...International Corporation (KBIC) is seeking an IT Specialist to support the continued growth and development of our Information... ...the industry for delivering superior results. Day-to-Day Provide technical support for end-users and office technologies in accordance with...Full timeWork at officeHome officeFlexible hours
srahiring
Plano, TX3 days ago - ...Job Responsibilities: Inbound Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered... ...visualizing of computer screen No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR, Technical Customer...Full timeTemporary workWork at officeRemote workShift workWeekend workAfternoon shift
GrabJobs
Plano, TX12 hours ago - ...Reports To: Senior Manager of IT Location: Plano, TX. Description Support the organization by managing business processes and systems... ...functional process owners, internal IT resources, and third‑party technical support for ERP, WMS, and SaaS applications. Organize...Work experience placementWork at officeShift work
Arkray Group
Plano, TX4 days ago - ...setups Collaborate with application and infrastructure teams to support database and replication requirements ensuring seamless... ...access controls for database and replication environments Provide technical guidance and support to junior DBAs and crossfunctional teams Participate...
- ...ALPR Technical Engineer As an ALPR Technical Engineer, this position provides excellent customer service to new and existing customers... ...by independently troubleshooting, installing, repairing and supporting customers on software and hardware equipment such as laptops,...Work experience placementRemote work
Ageatia Global Solutions
Parker, TX35 minutes ago - ...Spectraforce Technologies in Plano, TX is seeking a Technical Support Specialist for a 6‑month onsite contract. You will support the Service Desk, handle intake calls, and deliver customer‑focused assistance to end users. The role requires strong communication, experience...Contract work
Spectraforce Technologies
Plano, TX2 days ago - Kaye/Bassman International Corporation is looking for an IT Specialist to support their Information Technology department in Plano, TX. This role involves providing technical support, managing hardware, and ensuring that the company utilizes up-to-date technology. The...Work at office
$20.16 per hour
..., and foster loyalty. Key Responsibilities: Provision and configure business services and network solutions. Provide advanced technical support, addressing complex and high-impact issues. Serve as a key point of contact, coordinating between multiple internal and external...Hourly payTemporary workLocal areaATT
Richardson, TX2 days ago- ...Analyst to join their team in Plano, TX. In this role, you'll support the contact center systems that power a Global Service Desk, working... .... This is an opportunity to join a highly collaborative technical team supporting enterprise-level systems used by organizations...Full timeContract workTemporary workPart timeWork at officeRemote workFlexible hours
Motion Recruitment
Plano, TX5 hours ago - ...2008 / 2012 Server activities * Highly proficient in Windows support and architecture * Experience installing, configuring, and supporting... ...with the customer, MPR management * Ability to serve as a technical escalation point in support of high risk, complex operational...Full time
Xinnovit
Plano, TX1 day ago $16.82 per hour
A global technology solutions provider is seeking a Service Desk Analyst to provide first-level technical support to end users. The role involves diagnosing hardware and software issues, guiding users through solutions, and ensuring customer satisfaction. Candidates should...- ...experienced Mainframe DB2 System DBA to manage, maintain, and support DB2 environments on z/OS. The ideal candidate will be responsible... ...creation, modification, and maintenance activities Provide technical support for DB2 subsystems, utilities, and database tools Troubleshoot...
VeriiPro
Plano, TX5 hours ago $41 - $67 per hour
...Technical Support EngineerCollectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the...Hourly payFull timeWork at officeWorldwideFlexible hoursShift workCollectors Universe
Plano, TX2 days ago$20 - $26 per hour
...you'll be doing: Coordinate overnight installation projects, supporting the deployment of new solution stacks across multiple sites.... ...installations are executed in accordance with established schedules, technical requirements, customer expectations, and project milestones....Hourly payContract workFor contractorsWork at officeImmediate startRemote workMonday to FridayShift workNight shiftWeekend workNextGen Global Resources
Plano, TX6 days ago- ...Background required. Pay Rate Pay Rate = $23 w2 per hour plus benefits Position Overview The First Level Analyst will provide technical support for our contact center systems that underpin the Global Service Desk business to handling technical activities performed...Hourly payContract workWork at officeRemote work
$23 per hour
A leading IT staffing firm seeks an IT Install Technician in Plano, TX. This role involves providing technical support for contact center systems and engaging with customers through various communication channels. Candidates must have a high school diploma and comprehensive...Hourly payRemote work- ...to work onsite at Plano, TX Candidate must be able to read, speak and write in English and Portuguese. Candidate must have IT Technical Support experience with PC, Desktop, Mobile devices Additional Information Why is this a greatopportunity? The answer is simple…working...
- ...D&T Help Desk AnalystThe D&T Help Desk Analyst provides first-level technical support by assisting users with software, login, email, Office 365, mobile device, and other technical issues. This is a customer service-focused role that requires strong troubleshooting skills...Full timeTemporary workWork at officeFlexible hours
Motion Recruitment
Richardson, TX3 days ago - ...Richardson and Fort Wainwright. This position will provide direct IT support to users across multiple network environments, ensuring rapid... ...will include, but not be limited to:Provide Tier I–II technical support for SIPR, NIPR, and CENTRIX environments.Troubleshoot and...Contract work
ClearanceJobs
Richardson, TX5 hours ago - ...Partners LLC is seeking a D&T Help Desk Analyst for a remote position in Richardson, Texas. This role involves providing first-level technical support, assisting users with software and login issues, and ensuring exceptional customer service. The ideal candidate will have 2+...Full timeRemote work
Motion Recruitment Partners LLC
Richardson, TX2 days ago - ...Augmentation) Permanent Placement (Staff Augmentation) ICAP (Contractor Payroll) Flextrack (Vendor Management System) Job Description Technical Support Analyst On behalf of our client, Procom Services is searching for a Technical Support Analyst for a contract opportunity in...Permanent employmentContract workFor contractorsH1bImmediate start
Procom Consultants Group
Plano, TX4 days ago - ...Description Keeper is hiring a passionate Customer Support Representative to contribute knowledge and expertise to our B2B Support team... ...and gain valuable skills while providing best-in-class technical support to Keeper customers. About Keeper Keeper Security is transforming...Temporary workRemote work
GrabJobs
Plano, TX4 days ago - ...Information Technology Reports To: CIO Employment Type: Full-Time Position Summary The IT Support Analyst is responsible for providing hands-on technical support to employees across the organization, ensuring reliable operation of hardware, software,...Full timeWork at office
The Loan Store, Inc.
Plano, TX29 days ago - ...hiring Remote Customer Service Representatives across Mexico to support growing US-based customer support operations. This is a fully... ...support environments. Compensation $5 USD per hour Paid weekly Technical Requirements (Essential) To be considered, candidates must meet...Hourly payWeekly payCurrently hiringWork at officeRemote work
GrabJobs
Plano, TX2 days ago - ...We're seeking a highly motivated and technically skilled Help Desk Technician to join our MSP. The Help Desk Technician handles advanced... ...Directory and Office 365. Escalate complex issues to Tier 2 support or relevant departments as needed. Contribute to continuous...Work at officeRemote work
Bear Technologies Corporation
Plano, TX10 hours ago
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