Technical Support
Spectraforce Technologies Inc
Job Title: Technical Support Location: Plano, TX - Onsite Duration: 6 months Job Description Customer Support and Advocate Specialist Responsibilities Assist the Service Desk by actively taking intake calls Provide top‑notch customer focused support Have excellent written and verbal communication skills Engage in cross‑training efforts amongst peers where applicable Contribute to site level operational readiness and process improvements Effectively manage as needed Self‑aware of gaps in skills and works to improve Frequently collaborates with site lead, acting as back‑up when delegated Cross‑platform collaboration with immediate peers Basic Qualifications High School Diploma, GED, or equivalent certification At least 1 year of experience in tech support and administration At least 1 year of remote tech administration and end user support At least 1 year of experience with Windows 10 At least 1 year of experience with ticketing and traffic reporting tools (Zendesk, HPSM, ServiceNow) Preferred Qualifications Bachelor's degree in business, Information Systems, Computer Science, or military experience 1+ years of experience with Active Directory services integration 1+ years of experience with defining, implementing, and leveraging process (change, incident, problem) management functions 1+ years of experience with virtualization technologies, to include VMWare tools (Fusion, ESX) 1+ years of macOS Server administration experience 1+ years of experience with Active Directory 1+ years of experience with macOS - High Sierra or earlier operating system 1+ years of experience with platform management and integration, to include JAMF Casper Suite or SCCM 1+ years of experience with productivity tools running on Mac, to include MS Office, Lync or Skype 1+ years of experience with Mac experience supporting 100+ end users 1+ years of experience with image deployment, software and system testing and encryption and security tools (McAfee) on Windows and macOS Apple certification(s) #J-18808-Ljbffr Spectraforce Technologies
- ...generation, family-owned company looking for the ideal candidate to join our team.Job Description:The IT Support Specialist is responsible for providing technical assistance and support to end-users experiencing technical issues with hardware, software, and various computer...SuggestedFull timeContract workWork at office
Furniture Marketing Group
Plano, TX3 days ago $55 - $60 per hour
...Strong communication skills – written and verbal. ~- Strong technical documentation skills (Visio, PowerPoint, etc). ~- Expertise with... ...changes in production. ~- Provide technical information in support of customer service requests. ~- Respond, investigate, and troubleshoot...SuggestedFull timeBrillio
Plano, TX15 hours ago- ...Support the organization by managing business processes and systems including ARKRAY’s SAP Business One Enterprise Resource Planning... ...functional process owners, internal IT resources, and third‑party technical support for ERP, WMS, and SaaS applications. Organize...SuggestedWork experience placementWork at office
ARKRAY AMERICA INC
Plano, TX15 hours ago - ...Overview JOB SUMMARY: Provide initial technical support to Clients by troubleshooting applications, systems access, resolving hardware, software, and network related issues. The Technical Support Analyst is responsible for receiving information, diagnosing symptoms, and...SuggestedWork at officeLocal area
Doyon
Plano, TX2 days ago - ...International Corporation (KBIC) is seeking an IT Specialist to support the continued growth and development of our Information... ...the industry for delivering superior results. Day-to-Day Provide technical support for end-users and office technologies in accordance with...SuggestedFull timeWork at officeHome officeFlexible hours
Next Level Exchange
Plano, TX1 day ago $26 - $31.24 per hour
...Join to apply for the Technical Support Associate role at Donatech Corporation 2 weeks ago Be among the first 25 applicants Join to apply for the Technical Support Associate role at Donatech Corporation Get AI-powered advice on this job and more exclusive features. This...Full timeContract workImmediate startRemote workNight shiftAfternoon shiftDonatech
Richardson, TX1 day ago$30k - $40k
...successes, and joy allows everyone to be their best at Ascendion. *** About the Role *** Job Title: Help Desk Support Specialist Key Responsibilities: Provide L2 technical support for end users across Windows and macOS endpoint environments. Troubleshoot and resolve issues...Full timeTemporary workAscendion
Plano, TX1 day ago- ...resolve database issues. Maintain documentation of database configurations, processes, procedures, & schema diagrams. Provide technical support and guidance to colleagues as needed. Strong analytical and problem-solving skills to diagnose and resolve database-related...Work at office
SwiftCruit
Plano, TX1 day ago $65k - $80k
...The Technical Support Associate provides analytical and operational support to the technical service team by monitoring performance metrics, managing service data, and assisting with issue resolution. This role ensures accurate documentation, trend analysis, and process...Local areaImmediate startDematic
Plano, TX3 days ago- ...as first point of contact for issues Diagnose and troubleshoot technical issues Document procedures and resolutions Collaborate with engineering... ...in on‑call rotations Qualifications Experience in technical support Knowledge of Windows/Linux Familiarity with support tools...Work at officeRemote workFlexible hours
NICE
Richardson, TX2 days ago - ...to work onsite at Plano, TX Candidate must be able to read, speak and write in English and Portuguese. Candidate must have IT Technical Support experience with PC, Desktop, Mobile devices Additional Information Why is this a greatopportunity? The answer is simple…working...
- ...experienced Mainframe DB2 System DBA to manage, maintain, and support DB2 environments on z/OS. The ideal candidate will be responsible... ...creation, modification, and maintenance activities Provide technical support for DB2 subsystems, utilities, and database tools Troubleshoot...
Veriipro
Plano, TX1 day ago - ...addition to competitive pay, a discretionary annual bonus, and a supportive, team oriented culture, we offer an outstanding benefits... ...support team. In this role, you will be responsible for providing technical assistance and support to end-users, resolving IT-related...Work at office
ImmigrationJobs
Richardson, TX2 days ago - ...2008 / 2012 Server activities * Highly proficient in Windows support and architecture * Experience installing, configuring, and supporting... ...with the customer, MPR management * Ability to serve as a technical escalation point in support of high risk, complex operational...Full time
Xinnovit
Plano, TX15 hours ago - ...submitting product defect reports to Engineering Testing of patch releases and product updates Qualifications 2 or more years of customer support experience Outstanding written and verbal communication skills Strong people skills, ability to collaborate effectively with...
Collabera
Richardson, TX1 day ago - ...engaged in the exciting industry of electronic payments. If you are technically inclined, detail oriented and like working with people this is... ...: ▪At least 1 year of experience on an inbound technical support help desk ▪Intermediate-Advanced PC skills ▪Must have...Full timeMonday to FridayShift work
Datalink Bankcard
Richardson, TX7 days ago - ...A staffing agency is looking for candidates to provide onsite IT Technical Support in Plano, TX. Candidates must be US citizens or Green Card holders and need to communicate in English and Portuguese. This position offers a unique opportunity for career development in...
Direct Staffing Inc
Plano, TX15 hours ago - ...for an accommodation or an alternative application process. IT Support Analyst Full Time Plano, TX, US 17 days ago Requisition ID: 102... ...Summary The IT Support Analyst is responsible for providing hands-on technical support to employees across the organization, ensuring reliable...Full timeWork at office
- ...PM – 1 AM), Shift 3 (12 AM – 9 AM)) Job Description Offer DBA DB2 support for application development team. Ensure integrity, availability and performance of DB2 database systems by providing technical support and maintenance. Monitor database performance and recommend...Shift work
Orison-Solutions-LLC
Plano, TX2 days ago - ...Representatives to provide professional, empathetic, and solution-focused support to inbound callers. In this role, you'll assist with customer... ...-employment test. This position supports customer service, technical support, and customer sales interactions. This role requires...Full timeTemporary workWork experience placementCasual workWork at officeRemote work
MCI
Richardson, TX3 days ago $164.8k - $188.1k
...pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and... ...seeking Platform Engineers who are passionate about creating and supporting DevOps tools with emerging technologies to join our team. As...Full timePart timeH1bLocal area- ...Augmentation) Permanent Placement (Staff Augmentation) ICAP (Contractor Payroll) Flextrack (Vendor Management System) Job Description Technical Support Analyst On behalf of our client, Procom Services is searching for a Technical Support Analyst for a contract opportunity in...Permanent employmentContract workFor contractorsH1bImmediate start
Procom Consultants Group
Plano, TX1 day ago $88.4k - $143k
...Summary Are you passionate about driving customer success in the cybersecurity industry? We are looking for a dynamic and proactive Technical Support Engineer to join our team. In this role, you will work closely with our valued customers to diagnose and address post‑sales...Local areaRemote workDormont Manufacturing Company
Plano, TX5 days ago- ...We are seeking a highly motivated Junior Network Engineer to provide crucial technical support and order management for our customer base utilizing SD-WAN solutions. This role focuses on monitoring, troubleshooting, and assisting senior engineers, offering an excellent...InternshipNight shift
Prodapt
Richardson, TX1 day ago $22.33 per hour
...including billing, collections, retention, service activations and changes, credits and adjustments, troubleshooting, advanced technical support and more. You’ll use creative problem‑solving skills to address complex customer questions and concerns while navigating...Hourly payFull timeTemporary workWork at officeLocal areaRelocation packageMonday to FridayWeekend workAfternoon shiftAT&T
Richardson, TX3 days ago$15 - $17.41 per hour
...product features clearly. Troubleshoot basic problems and seek higher support if needed. Build customer confidence and loyalty by resolving issues. Support various customer inquiries, including technical issues. Work a flexible 40 hour per week schedule, which may include...Temporary workWork at officeLocal areaRemote workWork from homeFlexible hoursShift workNight shiftAT&T
Richardson, TX3 days ago- ...Visual, Lighting, Shading, Security, Building Management Systems, and HVAC to provide greater comfort, convenience and security. Technical Support Engineer - Location: TX The Technical Support Engineer is the primary level of support, possessing advanced knowledge and...Temporary workWorldwideNight shift
$73.5k - $83.9k
...Senior Administrative Assistant (Administrative Support Assistant III) Capital One is seeking an exceptionally bright, self-motivated... ...required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please...Full timePart timeWork at officeLocal areaImmediate startCapital One Financial Corp
Plano, TX10 days ago- ...Responsibilities Provide first level technical support to end users for technology-related issues Experience with Desktop Remote Control tools (e.g., Bomgar, LogMeIn, etc.) Experience using an incident tracking system Ensure proper documentation for each interaction and...Work at officeRemote work
Jobtailor
Plano, TX2 days ago - ...experience is not required, experience in customer service, tech support, inside sales, or back-office support is a plus. If you're... ...Not Required): ~1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support...Full timeTemporary workCasual workWork at officeLocal areaRemote workWork from homeShift work
MCI
Richardson, TX4 days ago
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