Technical Support
Spectraforce Technologies Inc
Job Title: Technical Support Location: Plano, TX - Onsite Duration: 6 months Job Description Customer Support and Advocate Specialist Responsibilities Assist the Service Desk by actively taking intake calls Provide top‑notch customer focused support Have excellent written and verbal communication skills Engage in cross‑training efforts amongst peers where applicable Contribute to site level operational readiness and process improvements Effectively manage as needed Self‑aware of gaps in skills and works to improve Frequently collaborates with site lead, acting as back‑up when delegated Cross‑platform collaboration with immediate peers Basic Qualifications High School Diploma, GED, or equivalent certification At least 1 year of experience in tech support and administration At least 1 year of remote tech administration and end user support At least 1 year of experience with Windows 10 At least 1 year of experience with ticketing and traffic reporting tools (Zendesk, HPSM, ServiceNow) Preferred Qualifications Bachelor's degree in business, Information Systems, Computer Science, or military experience 1+ years of experience with Active Directory services integration 1+ years of experience with defining, implementing, and leveraging process (change, incident, problem) management functions 1+ years of experience with virtualization technologies, to include VMWare tools (Fusion, ESX) 1+ years of macOS Server administration experience 1+ years of experience with Active Directory 1+ years of experience with macOS - High Sierra or earlier operating system 1+ years of experience with platform management and integration, to include JAMF Casper Suite or SCCM 1+ years of experience with productivity tools running on Mac, to include MS Office, Lync or Skype 1+ years of experience with Mac experience supporting 100+ end users 1+ years of experience with image deployment, software and system testing and encryption and security tools (McAfee) on Windows and macOS Apple certification(s) #J-18808-Ljbffr Spectraforce Technologies
$55 - $60 per hour
...Strong communication skills – written and verbal. ~- Strong technical documentation skills (Visio, PowerPoint, etc). ~- Expertise with... ...changes in production. ~- Provide technical information in support of customer service requests. ~- Respond, investigate, and troubleshoot...SuggestedFull timeBrillio
Plano, TX1 day ago- About The Role This position supports both local and field users, including those at our General Offices as well as sales and construction... .... Provide corporate, sales and construction users with technical support on-site, at the Dallas Office and other field locations...SuggestedLocal areaRemote work
$55k - $65k
...division of the Trimarc Group Inc., is presently recruiting for an IT Support Specialist to join a client in Dallas, TX. This is an onsite... ...Summary: The individual will be responsible for providing technical support and maintenance of laptops, desktops, virtual desktops,...SuggestedPermanent employmentContract workWork experience placementWork at officeRemote workWeekend workPrecision Resources
Richardson, TX3 days ago- ...DB2 Database Administrator Job Description Must Have Technical/Functional Skills Install, upgrade, maintain and customize DB2... ...maintain the DB2 databases on z/OS environment Technical system support for DB2 sub systems, database tools and utilities Support DB...Suggested
ClifyX
Plano, TX2 days ago $16.82 per hour
A global technology solutions provider is seeking a Service Desk Analyst to provide first-level technical support to end users. The role involves diagnosing hardware and software issues, guiding users through solutions, and ensuring customer satisfaction. Candidates should...Suggested- ...2008 / 2012 Server activities * Highly proficient in Windows support and architecture * Experience installing, configuring, and supporting... ...with the customer, MPR management * Ability to serve as a technical escalation point in support of high risk, complex operational...Full time
Xinnovit
Plano, TX1 day ago - Perry Homes is seeking an on-site IT Support Specialist to assist local and field users, including offices in Dallas and field sites.... ...network gear, and conferencing equipment. You’ll provide timely technical support, log requests, and coordinate with the Servicedesk and...Local area
- ...analyze system needs while communicating effectively between functional process owners, internal IT resources, and third-party technical support for ERP, WMS, and SaaS applications.Organize validation of software patches, updates, and enhancements, including scheduling...Full timeWork experience placementWork at officeShift work
ARKRAY
Plano, TX7 hours ago $21 per hour
...Temp-to-Hire Why You'll Like This Job Mission-Driven Environment: Support an app-based solution that improves financial wellness and... ...including medical, dental, and vision options. What You'll Do Client & Technical Support: Deliver exceptional B2B and B2C customer support via...Weekly payTemporary workWork from homeMonday to FridayFlexible hoursShift workPrideStaff
Plano, TX1 day ago$30 - $33 per hour
...Maintain system integrity, troubleshoot issues, and coordinate vendor support. • Support system upgrades, testing, and implementation of new... ...design, and change management. • Experience supporting technical support or customer care organizations. Core Competencies • Learning...Work at office- ...to work onsite at Plano, TX Candidate must be able to read, speak and write in English and Portuguese. Candidate must have IT Technical Support experience with PC, Desktop, Mobile devices Additional Information Why is this a greatopportunity? The answer is simple…working...
- Technical Support AnalystOn behalf of our client, Procom Services is searching for a Technical Support Analyst for a contract opportunity in Plano, TX.As a Tier-I Support Engineer, within the Security System Protection Solutions Division, you will be responsible for supporting...Contract workH1b
Procom
Plano, TX7 hours ago $34.32k - $37.5k
...Job Title: Ipay Solutions Contact Center Product Support Representative At Jack Henry, we deliver technology solutions that are digitally... ...customer education, site navigation, problem resolution, basic technical support, and ticketing requests. The calls or chats will...Full timeWork at officeLocal areaRemote workWork from homeMonday to FridayShift workJack Henry and Associates
Parker, TX1 day ago$26 - $31.24 per hour
Join to apply for the Technical Support Associate role at Donatech Corporation 2 weeks ago Be among the first 25 applicants Join to apply for the Technical Support Associate role at Donatech Corporation Get AI-powered advice on this job and more exclusive features. This...Full timeContract workImmediate startRemote workNight shiftAfternoon shift- ...Information Technology Reports To: CIO Employment Type: Full-Time Position Summary The IT Support Analyst is responsible for providing hands-on technical support to employees across the organization, ensuring reliable operation of hardware, software,...Full timeWork at office
The Loan Store, Inc.
Plano, TX10 days ago - Spectraforce Technologies in Plano, TX is seeking a Technical Support Specialist for a 6‑month onsite contract. You will support the Service Desk, handle intake calls, and deliver customer‑focused assistance to end users. The role requires strong communication, experience...Contract work
- GuideIT is seeking a Full-time IT Service Desk Associate in the Dallas/Fort Worth area. You will provide first-level technical support, troubleshoot hardware and software, and document interactions while maintaining customer satisfaction. The role requires strong communication...Full timeShift workAfternoon shift
- ...software. Responsibilities include monitoring the DB2 z/OS environment, creating and maintaining DB2 databases, and providing technical support for DB2 subsystems, tools, and utilities. The candidate should be able to support DB2 business, end-user, and application requirements...
- ...empowered and responsible for troubleshooting and resolving customer technical issues arising from Customers' networking (primarily in... ...one. The successful candidate will be an experienced technical support troubleshooter who has spent extensive amount of time successfully...Work at officeRemote work
$20.16 per hour
...clearly. ~ Troubleshoot basic problems and seek higher support if needed. ~ Build customer confidence and loyalty... .... ~ Support various customer inquiries, including technical issues. ~ Work a flexible 40 hour per week schedule,...Hourly payTemporary workWork at officeLocal areaRemote workWork from homeFlexible hoursShift workNight shiftAT&T
Richardson, TX5 days ago$30k - $40k
..., and joy allows everyone to be their best at Ascendion. *** About the Role *** Job Title: Help Desk Support Specialist Key Responsibilities: Provide L2 technical support for end users across Windows and macOS endpoint environments. Troubleshoot and resolve issues...Full timeTemporary work$120k - $125k
...platforms.The role is focused on hands-on engineering execution, supporting both internal network operations and contracted wholesale... ...configuration, testing, monitoring, and fault analysis.Pre-Sales:Provide technical input and peer review to pre-sales and solution architecture...Night shift$20.16 per hour
...of service and sales consultants responsible for handling customer inquiries related to billing, service, loyalty, retention, technical support, and sales. What makes this team unique is its role in testing new customer experiences, processes, systems, and policies before...Hourly payTemporary workLocal areaFlexible hoursAfternoon shiftAT&T
Richardson, TX1 day ago- ...Technical Support EngineerAt Crestron Electronics, Inc we build the technology that integrates technology. We are proud to be the largest and most recognized brand in automation and control solutions, and the premier technology partner for fortune 500 businesses globally...Temporary workNight shift
Crestron Electronics
Plano, TX7 hours ago - Technical Support SpecialistResponsible for providing technical assistance and support related to computer systems, hardware, or software. Manage customer experience for employees and contractors submitting technology related service requests. Communicate effectively with...For contractorsWork experience placementLocal areaImmediate startRemote work
ACH Child and Family Services
Parker, TX2 days ago - ...Type: Full-Time, Permanent Reports to: Manager, Customer Support About PrecisionCare PrecisionCare (a portfolio company of... ...state and federal regulations. Job Summary As our Custom Technical Support Specialist, you'll be the first point of contact for...Permanent employmentFull timeWork at officeRemote work
EXA CAPITAL
Plano, TX3 days ago - ...Description Keeper is hiring a passionate Customer Support Representative to contribute knowledge and expertise to our B2B Support team... ...and gain valuable skills while providing best-in-class technical support to Keeper customers. About Keeper Keeper Security is transforming...Temporary workRemote work
GrabJobs
Richardson, TX1 day ago - DescriptionThe Software Support Representative will provide software support for Tyler clients in the use, functionality, and understanding... ...preferred.One year of work experience in a customer service/technical support environment is required.Exceptional customer service...Contract workWork experience placementFlexible hoursWeekend work
$30k - $40k
A digital engineering solutions company is seeking a Help Desk Support Specialist to provide L2 technical support for end users in Windows and macOS environments. The role requires 2+ years of relevant experience and strong troubleshooting skills. This full-time position...Full time$22.88 per hour
...An Impact As a Business Premier Service Consultant, you'll support business customers with a wide range of requests, including billing... ..., service changes, troubleshooting, collections, sales, and technical support for all AT&T products and services. You'll use multiple...Hourly payTemporary workLocal areaRelocation packageWeekend workAfternoon shift
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