Operations Manager

The Opportunity When an organization has multiple moving parts in its processes, it can be difficult to critically examine them. To be more efficient and effective, it needs a business process specialist who can learn its business and mission end‑to‑end and provide ways to change for the better. That’s why we need an experienced specialist who knows how to analyze every aspect of your customer’s operations and give them steps to improve their process. Responsibilities As the Operations Manager, you’ll analyze your client’s current operating environment and identify areas for improvement. You’ll facilitate discussions with leadership and support staff to help refine the client’s definition of success and uncover current frustrations. You’ll design data collection plans, conduct workshops, and communicate findings using root‑cause analysis, SIPOC charts, fishbone diagrams, FMEA, trend analysis, and future‑state models to build understanding and agreement among stakeholders. Develop and maintain integrated master schedules for training exercises, workshops, and capability demonstrations. Coordinate cross‑functional teams, including instructional designers, logistics specialists, and subject‑matter experts. Track program metrics, prepare status reports, and brief senior leadership on performance and risk. Manage budget forecasting, expense tracking, and reconciliation in compliance with DoD financial regulations. Identify operational risks, implement mitigation strategies, and update the program risk register. Facilitate procurement of training materials, facilities, and contractor support, ensuring contract deliverables are met. Lead continuous process‑improvement initiatives to optimize resource use and streamline PMO workflows. Serve as primary liaison to external partners such as training centers, service branches, or industry to align program objectives. Qualifications 8+ years of experience in government contracting and program or financial management roles. 5+ years of experience with the DoD. Experience making contract‑execution decisions in a government office environment. Experience with quality control or assurance frameworks for training and service delivery. Experience with full‑spectrum cost management, ODC tracking, and monthly cost‑report preparation. Experience with Service Contract Reporting (SCR) via SAM.gov and generating Estimate at Completion forecasts. Experience negotiating and administering data rights under FAR and DFARS. Experience with Microsoft Office and contract management systems such as Deltek Costpoint or SAP. Secret clearance. Bachelor’s degree in Business Administration, Finance, or Contract Management. Nice to Have Excellent stakeholder‑management, briefing, and communication skills. Clearance Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required. Compensation Salary range: $77,500.00 to $176,000.00 (annualized USD). Benefits include health, life, disability, financial, and retirement benefits, paid leave, professional development, tuition assistance, work‑life programs, and dependent care. EEO Statement All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law. #J-18808-Ljbffr Booz Allen Hamilton