Mission Readiness Trainer - Service
Iconma Portal
Our Client an AV Manufacturing company is looking for a Mission Readiness Trainer Service for their Las Vegas NV location.
Responsibilities:- Provide dedicated training support to new and experienced operators through classroom facilitation demonstration coaching and feedback on day-to-day operating procedures
- Review daily performance feedback and address any training deficiencies escalated by on the job Mentors
- Grade hands-on assessments including on-the-ground and simulated sessions and provide feedback to Training Supervisor and team stakeholders.
- Conduct formal audits of operator performance for both new and experienced operators
- Assist with training material updates as needed and review new training material
- Work with Training Supervisors to identify areas of confusion or discrepancy in the training curriculum
- Fulfill an 8-hour minimum Service or Service Associate requirement per month to keep knowledge and performance of SOPs proficient
- At least 3 months as a fully trained individual on the Mission Readiness team
- 1-3 years of experience in the AV space
- Knowledge of Mission Readiness procedures and responsibilities
- High school/GED is required
- Experience working in a high-level collaborative environment and promoting a teamwork mentality
- Proven ability to problem solve and improve operational efficiency
- Strong written and verbal communication skills to coordinate with team members and management and explain technical issues to support trainees
- Excellent time management and prioritization skills
- Preferred Skills
- Proficiency with Google Workspace collaboration tools such as Google Slides Sheets Docs and Forms
- Experience in facilitation of classroom sessions and/or on-the-job training
- Excellent growth and advancement opportunities
Required Experience:
IC
Vacancy posted 18 days ago
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